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      Docusign

      Engaged Employer

      Docusign reviews

      3.6

      61% would recommend to a friend

      (3,633 total reviews)
      avatar

      Allan Thygesen

      59% approve of CEO

      47% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.4

      Culture & values

      3.2

      Career opportunities

      3.0

      Senior management

      Docusign has an employee rating of 3.6 out of 5 stars, based on 3,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Jun 14, 2017

      Uneven experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Some really great people and lifelong friendships were made - Fully stocked kitchen - Work-life balance (i.e. Work from home) - Location of SF office is really easy to get to via transit

      Cons

      - A very obvious lack of diversity starting from the C-level and in pretty much every department - Terrible maternity/paternity policy - it's the bare minimum for a tech company. It's actually pretty embarrassing when talking to other people in tech - Very political and lack of transparency from mid-level managers - Some very inappropriate behavior and comments from both female and male senior management to employees (and very little is done about it when reported) - In my experience - managers don't grow and mentor their staff to senior positions and instead hire in senior managers (that bring their own people)

      avatar
      Docusign Response
      9y
      Thank you for your detailed feedback. Our benefits team is looking at a couple of exciting programs which address some of the things you call out above. As far as diversity is concerned, DocuSign is always looking to do better. We have made great strides over the past two years and we have analyzed the data across hundreds of metrics because we are a government contractor (which our CEO and head of HR took the leadership team through yesterday) ... but of course there is always more work we can do to not only have diversity throughout but to be inclusive. We are working on training our managers to be better mentors and develop people. As for the inappropriate behavior, if you are ever open to sharing your thoughts on this, please reach out to Michael Erisman or Dan Feldstein. We also have an anonymous ethics hotline. I'd be happy to give you the number if you can no longer access our Code of Ethics. Thanks again and best of luck in your next gig! Ann Poletti
      4.0
      Jun 12, 2017

      SDR department great to place your career in sales

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The SDR department at DocuSign is great chance for young professionals to launch their career in sales. Management gives everyone ample amount of training and resources.

      Cons

      DocuSign is still relatively young company that experiences a lot of fast changes

      avatar
      Docusign Response
      9y
      We love our XDRs. Thanks for sharing your thoughts.
      5.0
      Jun 5, 2017

      High performing teams, great work culture

      Enterprise sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Leadership - Takes suggestions and feedback seriously as part of the CEO's commitment to having DocuSign be a great place to work. - Innovation - Product team is constantly improving the core offering while coming up with more intuitive technology to help businesses move quicker, more efficiently and effectively. - Talent - Smart, driven, experienced, high-performing people work at DocuSign. Everyday, I find that I learn something new from somebody here. - Benefits are solid. Great health, dental, vision. The snacks stands, refrigerators and kitchen are always stocked with enough fuel foods to get us through the day. Also, the employee stock plan is generous. - Focused on performance. I appreciate DocuSign's focus on consistently over-performing. As a sales organization, there's a powerful focus on becoming a predictable revenue generating SAAS machine. If you like performing at a high level in a sales organization, you'll do well here. - Opportunity. DocuSign's mission is to rid the world of paper. A tall stand for sure. Yet, I've noticed an innate confidence that the company will reach that objective. What's more is our customers LOVE DocuSign. They literally say that. On the phone. In texts. In emails. In person. It's fun selling a product that people love.

      Cons

      - Benefits missing - no 401k matching and health/wellness programming isn't a focus i.e. Gym membership reimbursement isn't impressive.

      avatar
      Docusign Response
      9y
      Thank you for sharing your detailed thoughts and sharing your views on the potential of Account Management.
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