Is Docusign a good company to work for?

Docusign has an overall rating of 3.6 out of 5, based on over 4,164 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at Docusign to a friend and 48% have a positive outlook for the business. The best reviews about Docusign have been left by employees working as Software Engineer(Internship) , Solutions Engineer and Customer Success Manager .

Does Docusign pay their employees well?

According to anonymously submitted Glassdoor reviews, Docusign employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Docusign. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Docusign?

61% of Docusign employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Docusign 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Docusign?

Account Executive (441) , Market Development Representative (MDR) (245) , Market Development Representative (243) , Sales Development Representative (SDR) (151) , Software Engineer (104) , Sales Development Representative (68) , Senior Software Engineer (68) , Sales (63) , Director (42) , Manager (36) , Product Manager (31) , Account Manager (30) , Sales Manager (30) , Enterprise Account Executive (29) , Senior Account Executive (29)

What are the pros of working at Docusign according to real employee reviews?

"Great product with a lot of potential Smart and engaged people" ((in 374 reviews)); "Also work/life balance is good since we account for development/testing/incident" ((in 215 reviews)); "SDR Role is great and good pay" ((in 119 reviews)); "Smart and Great Teams" ((in 119 reviews)); "Management is great and transparent." ((in 115 reviews))

What are the cons of working at Docusign according to real employee reviews?

"Poor leadership and decision making" ((in 125 reviews)); "lack of diversity boys club" ((in 16 reviews)); "We definitely have a lot of work to do around diversity and inclusion." ((in 6 reviews))

What are employees saying about Docusign layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Docusign layoffs and their outlook for job security at Docusign in 2026.

What Docusign locations have received the highest employee ratings?

Warrenville , Dallas , Philadelphia , Austin , San Diego , Boston , Atlanta , Denver , Seattle , San Francisco

Docusign reviews

3.6

61% would recommend to a friend

(3,624 total reviews)

Allan Thygesen

59% approve of CEO

48% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.7

Work/Life balance

3.4

Culture & values

3.2

Career opportunities

3.0

Senior management

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Jan 6, 2022

Just another large tech company unaware of issues

Account executive

Recommend

CEO approval

Business Outlook

Pros

Best product in the eSignature marketplace / excellent for enterprise customers with larger IT, legal and compliance groups. CLM platform has fallen way behind - many niche / category specific players now winning business at lower rates

Cons

DocuSign subscriptions are expensive / most expensive in the market. Most SMB & Mid Market purchase online - as a seller upgrading them to commercial plans is very challenging. It is all on the seller - there is no messaging coming from company about any required upgrade or rules enforcement. Usage compliance is an open ended loophole with many accounts in need of upgrade. Company does not enforce or usage limit T's & C's. SFDC is a mess, not a fun system to learn or work within. BDR Team not performing / over-leverages Outreach to spam large pools of prospects

1.0

Nov 24, 2015

Horrible company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Are not worth it. Great view and snacks I guess, and initial salary at first.

Cons

They hire you, then change their mind on where they are going, and boom you are without a job. High politics here, don't go. They don't grow with the people, even when they are smart and over achieve on what is wanted.

Docusign Response

10y

Thank you for sharing your thoughts. It is challenging to address the points you raise without knowing the specifics of your particular situation. However, we hope you find a better fit at your next opportunity and wish you well.

2.0

Aug 22, 2014

No Middle ground here... some amazing people and some absolutely horrendous roll over anyone to get theirs type of folk.

Worked in sales and marketing

Recommend

CEO approval

Business Outlook

Pros

Energy everywhere, best marketers in the SaaS space, opportunity abounds as the market is just learning how to leverage the DocuSign platform, amazing software engineers building the product. Some (but few) amazing people working here.

Cons

Absolutely NO long term plan. SLT won't go on record for anything beyond the end of the quarter, product is not being built to support the Enterprise Customers which is where the value of the company is derived. Can't figure out how to do business outside of Financial Services, Wealth Mgt., and Insurance with the exception of a Telecommunications company here or there. The Company has wasted Millions hiring and firing sales teams that were amazing talent evangelizing a market that is still yet to see the value this platform brings. Surprisingly there's an old school premised base ERP method / approach to the whole business which is about as ironic as you can imagine. You won't find more expensive benefit package for a family and no 401k match.

Docusign Response

10y

Thank you for sharing your thoughts. Our management team is quite accessible and have we opened all sorts of new communications channels over the last year to flush out any ideas of how we can improve including monthly global leadership calls and quarterly All Company updates as well a our Need More Cowbell Chatter board. So your comment "they wouldn't listen anyway" is not one that resonates with me or that I find to be true. However, I respect that you might have a different experience and wish you well in your next endeavor.

Viewing 31 - 33 of 3,624 Reviews

Jobs at Docusign

Sr. Executive Assistant

Lead Executive Assistant

Product Data Science Intern

Product Designer - Create

Sales Development Representative

Docusign

Docusign reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Just another large tech company unaware of issues

Horrible company

No Middle ground here... some amazing people and some absolutely horrendous roll over anyone to get theirs type of folk.

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