Docusign reviews

3.6

61% would recommend to a friend

(3,628 total reviews)
avatar

Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Sep 22, 2015

Great Product; Culture Needs Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is super compelling in how it improves efficiency inside companies and with their customers.

Cons

The company is very top heavy and appears to be overinvesting in its C-level structure. Oddly, Keith Krach seems unable to fire executives. He merely moves them into new C-level spots that they appear to create on a whim. This has shifted the culture in a negative direction, and it now feels more big-company. That was not what I wanted when I joined, and made it easy to leave for another company this year.

avatar
Docusign Response
10y
Thank you for your review. The product is super compelling and high-impact. There in lies the massive opportunity. We have invested in some seasoned executives and as we scale, we do develop new systems and processes. While this might appear more big company, hopefully we are still headed in the right direction. I think we are and some of our huge wins this last quarter seemed to say we are. We have also been developing manager onboarding and a manager toolkit which we just launched within the last month. We are also revamping some of our training bootcamps and Discovering DocuSign -- the 3 days training that every employee who joins our company takes in Seattle -- even international employees. And yet, there are growing pains and we have more to do. Best of luck to you in your next endeavor.
4.0
Sep 22, 2015

Good experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Company is growing so quickly, that there are tons of career opportunities. - Positive work environment. - Great work environment/offices/facilities.

Cons

- Company is growing quickly, and is experiencing growing pains. - Unless you're in a management position, forget having any sort of serious influence in the company. They make the decisions, and any advice coming from lower level employees isn't really taken into account.

avatar
Docusign Response
10y
Thank you for your review. Please share your ideas on Cowbell and other Chatter groups if you feel you are not being heard. We want all ideas on deck so that we can make the best decisions for our customers and our company.
4.0
Sep 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Many Pros. Great culture, values. Good benefits. Challenging work. Great people.

Cons

Poor communication between different locations. Lack of middle management level employees. Weak sales enablement internationally

avatar
Docusign Response
10y
Thanks for your review. Please share your ideas re sales enablement with M. Erisman and/or S. Barmmer if you think they will help us accelerate the business.
Viewing 3499 - 3501 of 3,628 Reviews

Glassdoor has 4,169 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.