Docusign reviews

3.6

61% would recommend to a friend

(3,633 total reviews)
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Allan Thygesen

59% approve of CEO

47% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
3.0
May 10, 2021

Used to be great

Recommend
CEO approval
Business Outlook

Pros

Was an incredible place to work a couple years ago. Still working alongside a lot of great people and appreciate the benefits

Cons

Sales org is solely numbers based yet getting promoted requires you meet your number and bend over backwards for the greater team. Too much pressure on a “team” environment when my paycheck depends so heavily on how well I perform individually. Because of certain skills I possess, I’m constantly pulled into side projects to help the wider team but these projects heavily take away from me being able do what I need to do to hit my numbers. I notice this doesn’t apply to everyone, however. There are a few of us who take on these leadership roles while the rest of the team sits back and waits for the work to be done- plenty of time to focus on their quota attainment and get promoted to the next level. My distaste for the company began when Covid hit last year. Felt like our managers added in extra team zoom meetings because they didn’t trust we were doing what we should be. Over the months we’ve given feedback around zoom fatigue and wanting less meetings but this feedback was never put into action forcing me and others to fall into deeper burnout.

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Docusign Response
5y
Thank you. We will share your feedback with the Chief Revenue Officer.
3.0
Apr 19, 2021

Crazy time to work at DocuSign

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

DocuSign is fantastic company. The company culture is great and it is committed to many causes outside the company. I am learning a lot and I am generally proud to work at DocuSign.

Cons

Like any company experiencing rapid growth, there are growing pains with respect to the product offering. There is also a lot of turnover (or it feels like there is a lot of turnover - perhaps it's just my group), so that can be difficult. And then, of course, due to COVID, DocuSign is very busy right now so every day is hectic and chaotic.

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Docusign Response
5y
Thank you for sharing what you enjoy about the company and that you are generally proud of working here. We are indeed growing fast and are very busy. It's super important that we all make sure to take breaks to avoid burnout. Turnover (aka attrition) is not that high so I am curious which team you are in.
3.0
Feb 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits - shares and insurance are okay. Ability to work from home during pandemic is nice.

Cons

Individual groups/supervisors/managers style may not align with what DocuSign promotes and promises employees. Not great for working parents during pandemic. It's been very stressful with more work, less flexibility and constant micromanaging since we've been working from home. Can't change positions internally within one year of a new role. Not very diverse at all.

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Docusign Response
5y
Thank you for sharing your thoughts. It of course is disappointing to read of your experience. It certainly has been challenging for working parents during COVID-19. We have tried to offer support through flexible working hours, working remotely for all, DocuSign Cares, Personal Leave options and the recently announced Emergency Childcare Support. But we know in some cases due to circumstances, this may not be enough. We wish you the best in your next role.
Viewing 406 - 408 of 3,633 Reviews

Glassdoor has 4,176 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.