Docusign reviews

3.6

63% would recommend to a friend

(1,029 total reviews)
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Allan Thygesen

61% approve of CEO

50% positive business outlook

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1K reviews

Reviews about "Culture"

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5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1mo
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, great people, great brand

Cons

We did extremely well during the early pandemic and the sales environment is now more difficult than it used to be

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Docusign Response
2mo
Thank you for taking the time to share your experience. We’re happy to read your positive feedback regarding our culture, brand, and the people that make Docusign great. We hope you continue to enjoy your time here.
1.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Benefits pretty good, 401k match, good health, dental, and vision.

Cons

Gosh where do I start... - Textbook micromanagement across the board, from the top and waterfalling down to the reps. - Redundant internal meetings, overlapping forecasting calls, totaling in nearly 8 hours a week (yes 1 full day's worth per week) of internal calls to roll up the same forecast. - 'Customer First' value pillar only in name. Business practices, management comms, and even comp structure is not in line with this value at all. - In-office culture is 0. Office is empty on sales days, remaining reps commiserate about how poor our quality of life is - Leadership focus on covering their butts vs. deal strategy, more focus on looking good optically than actually working with our customers. - Huge shakeup on both commercial and enterprise sales orgs, 0 change management. Probably 100 new processes added, none of which were absorbed as reps struggle to adopt radically new territories.

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