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      Docusign

      Engaged Employer

      Docusign reviews

      3.6

      61% would recommend to a friend

      (3,624 total reviews)
      avatar

      Allan Thygesen

      60% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.4

      Culture & values

      3.2

      Career opportunities

      3.0

      Senior management

      Docusign has an employee rating of 3.6 out of 5 stars, based on 3,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Apr 5, 2016

      Lacking Engineering Innovation

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good work/life balance. Market leader. Financial outlook is good. If cons of the sort described below don't bother you, you can have a very successful, stable, stress-free 9-5 job.

      Cons

      Management (in San Francisco at least) has a systemic inability to recognize and correct bad decisions. It seems like they spend most of their time in meetings making excuses so they don't have to take a perceived political hit for making a bad choice, instead of owning it and doing something better. This influence from the top has made its way into individual hiring decisions, where hiring managers make excuses for candidates and look down on anyone who gives negative interview feedback. This has created an engineering culture where people either blindly do what they're told and code exactly to spec (even if it's the wrong thing for customers and the company), or get frozen out, badmouthed, and belittled for speaking their minds and raising valid concerns. Add to this a total lack of technical mentorship or career growth opportunities, and I guess what I'm saying is that it's definitely not an engineering-driven culture.

      avatar
      Docusign Response
      10y
      Thank you for your candor. I’d like to hear more. If you are open to talking, let's grab a coffee together. Engineering and engineers are a key part of our company. We want to make sure you can be a productive as possible. Thanks, Michael Erisman, VP, HR Business Partners.
      1.0
      Apr 4, 2014

      I was not happy working for this company.

      Support staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the people are very nice, but constantly over-worked. The same small pool of people seem to do all the work.

      Cons

      Lack of respect for employees, too many undeserving VPs, no diversity, low pay, inappropriate derogatory & personal comments made to employees by management.

      avatar
      Docusign Response
      10y
      I am very sorry to hear that you did not have a good experience here. Since you have joined, we have brought in more seasoned executives including on our HR team. Inappropriate derogatory comments are absolutely unacceptable. Should anybody reading this at DocuSign experience comments like that , please contact either Reggie Davis or Michael Erisman so that we can put an end to that behavior immediately.
      1.0
      May 1, 2024

      No stability, nepotism

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really good compensation, if you don’t get laid off before your RSUs vest

      Cons

      No stability, my job was eliminated only 6 months after I was hired into a brand new role Managers consistently hire their friends into pointless roles, while elongating actually valuable roles and employees There is massive mismanagement within all organizations Since the company is struggling, everything is high priority This company is so poorly managed, I went through 3 reorgs in my 6 months at the company. Strongly do not recommend

      Viewing 91 - 93 of 3,624 Reviews
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      ReviewsDocusign reviews

      Glassdoor has 4,164 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.