Docusign reviews

3.6

61% would recommend to a friend

(3,624 total reviews)
avatar

Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Apr 20, 2021

Be aware of the recruiters

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At first, it looks like a "employee first" company. Good work-life balance.

Cons

Once you sign the papers, you realize the recruiters low balled you big time (salary wise). Everything they say about "This is the best we can do" is a lie after you join and you hear how much other engineers in your band are making. Then you realize your manager is happy to ignore all the promises she made during the interview process. If you interview here, get the hiring manager to put everything in writing before you sign the offer. They're happy to "forget" about those promises made later.

avatar
Docusign Response
5y
Thank you for sharing your thoughts. It is disappointing to read that you feel misled. We have shared your review with the VP of Recruiting and head of HR so they are aware of this feedback. Nic Jagoe (VP of Recruiting) would like you to reach out to her. It is not our style to lowball so she wants to know more. Please ping her. She truly is committed to the candidate experience and building a great team that wants to stay and build their careers with us.
2.0
Jul 18, 2019
Recommend
CEO approval
Business Outlook

Pros

DocuSign is a big company. You get a lot of perks that most big companies support. They just added in a plan for gym memberships.

Cons

I have had multiple managers at DocuSign and have worked in quite a few roles. My last manager would talk down to me. Treat me (a female) different from the other male employees. When I brought this to HR, DocuSign was so interested in making sure there wasnt a lawsuit that no one really cared about how I felt. I was also once called entitled by a VP of a department for asking to be compensated the same as the rest of the team. Background, I am the youngest on the team. The response: I was called entitled. And even though this VP apologized, I will never forget the feeling of hating the fact that I was young and just wanted to be treated like everyone else. If you are young and you want to make money, just dont pick DocuSign. Or better yet, pick it and then leave after a year. I wish I left earlier.

avatar
Docusign Response
6y
Thank you for sharing your thoughts, we have shared with the Chief People Officer and the VP of Solutions Engineering.”
1.0
May 31, 2018
Recommend
CEO approval
Business Outlook

Pros

- pioneers of the esign industry - modern platform and software - green company that makes a positive impact in the world

Cons

- no career development, management is extremely greedy and upward movement is VERY slow... especially in product management and engineering orgs - major red tape, bureaucracy, and politics has inundated many departments even before DS went public recently. Definitely more of a Corporation now instead of a startup (I’ve been here 5+ years) - the company has always been very top heavy (ie way too many Directors, VPs and higher compared to functional level etc) and as a result very few roll up theirs sleeves and actually get stuff done. Def too many cooks in the kitchen on many projects. - Absolutely zero accountability... people in other departments will completely drop the ball at times with no ramifications or consequences. I guess on the flip side it’s super hard to get fired at DS (if you’re not in sales)

avatar
Docusign Response
8y
First of all congrats on making 5 years. Woot woot. My 4th year anniversary is tomorrow. (Reggie gave me a cupcake today.) As to your comments ... well, rats. This certainly was a more painful review to read. Couple ideas here for you because I can tell you care about DocuSign like I do: 1) career ladders with growth plans for employees in your area are available in Confluence. These are live documents. So serve any feedback up. 2) The company has certainly changed in 5 years and there are some standards we need to meet that we didn't before not just because we are a public company but also because of the data we manage and new regulations. There are some things I miss but there are other things I don't. 3) Talk to your manager and also Kirsten Wolberg who is running cross- company initiatives. She is open to hearing ideas of how to drive collaboration and accountability. And may offer you feedback on how to drive it in your areas. Hope that helps. Thanks for weighing in with your POV.
Viewing 103 - 105 of 3,624 Reviews

Glassdoor has 4,164 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.