Docusign reviews

3.6

61% would recommend to a friend

(3,628 total reviews)
avatar

Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Oct 7, 2025

Momentum is real

Recommend
CEO approval
Business Outlook

Pros

Product and innovation team is crushing it with new IAM platform. Great to have more tools in the toolset to sell.

Cons

Support channels can be frustrating and not aligned to "customer first" mentality.

4.0
Oct 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Company culture and values are good

Cons

Frequent change in the leadership

3.0
Oct 5, 2025

Good products but leadership slow to change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, good products, benefits are decent.

Cons

Sales process is broken and executive leadership takes not responsibility for poor performance, broken processes or inconsistencies, it's all on the sales teams. Significant turnover at both AE and RVP levels creating significant disruptions to clients and executive leadership more interested in pushing product sales than doing what is best for the long-term partner clients, prioritizing short-term profits over long term profitability.

Viewing 121 - 123 of 3,628 Reviews

Glassdoor has 4,169 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.