Docusign reviews

3.6

61% would recommend to a friend

(3,628 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Jun 4, 2015

Disappointing Sales Experience

Recommend
CEO approval
Business Outlook

Pros

I will say that despite the terrible pay in the bay area, it is a solid product. Customers like it. Good name brand awareness.

Cons

I wasn't going to add a review until I saw A response from one of the members of the management team regarding compensation and being paid for deals. While I have no experience in not getting paid for things that I have worked on, the compensation at Docusign is far below what you would expect in the bay area and has been for a long time.The reality is how much you make is a matter of which tribe you're associated with. Frankly the money stinks and it's a shame because the culture is good. If you're in technology sales and you have any level of experience, there's simply no reason to work at Docusign. The response I saw was coming from someone who is either clueless or doesn't understand what motivates sales people especially good ones.

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Docusign Response
10y
Thank you for sharing your thoughts.
2.0
May 12, 2015
Recommend
CEO approval
Business Outlook

Pros

There are smart coworkers and you tackle big challenges. There are people with a get it done attitude. The teams with true cohesion have built a great culture.

Cons

There recently has been lot of changes and restructuring and loss of critical and amazing individuals that should have been kept due to their work ethic, experience and knowledge. This is challenging for managers, employees and customers. The new focus on SF being the headquarters has caused other offices to be sidelined and therefore the career paths are not there for individuals outside of SF, in the US. The work life balance is not good in some places but it really depends on your role.

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Docusign Response
11y
Thank you for taking the time to write a review and sharing your thoughts!
3.0
Oct 6, 2014
Recommend
CEO approval
Business Outlook

Pros

The people at DocuSign are amazingly smart, collaborative and fun. The product is great and will be a standard app in the not too distant future. Innovation is also very good here.

Cons

CEO is inspiring and a hard worker. Most of his direct reports are solid and smart. Sales leadership is immature and lacks sophistication - all the way up to the CRO. Needs an upgrade to keep the company moving forward in the right direction.

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Docusign Response
10y
Thank you for writing a review. Since you wrote this review, we have continued to bring in talent to strengthen the team and promote from within. Hope you see the results that we are seeing.
Viewing 145 - 147 of 3,628 Reviews

Glassdoor has 4,169 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.