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      Docusign

      Engaged Employer

      Docusign reviews

      3.6

      61% would recommend to a friend

      (3,628 total reviews)
      avatar

      Allan Thygesen

      60% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.4

      Culture & values

      3.2

      Career opportunities

      3.0

      Senior management

      Docusign has an employee rating of 3.6 out of 5 stars, based on 3,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Apr 6, 2023

      Downhill like the stock price

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Innovation potential - Low competition - Global footprint

      Cons

      - Forced RTO despite having a product that enables remote collaboration - Poor leadership - Many layers of unnecessary management - Lack of investment in design resources - Too much focus on the wrong things

      4.0
      Mar 22, 2023

      Some growing pains, but making good strides in 2023

      Enterprise sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company culture promotes helping each other, and employees largely prescribe to it. DocuSign is full of nice people and family / work life balance is supported. Salary ranges are top tier in comparison to the general marketplace and benefits are good. Stock RSUs are very good, even when considering stock volatility. Flagship product is widely used and loved by clients. "It just works" is often heard. New CEO is making needed changes to take DocuSign into future growth.

      Cons

      A little WOKE leaning for my taste at times and slow to enforce accountability culture, although seems to be improving. Lack of infrastructure / programs / marketing / sales awards / mindset of an established Enterprise Sales organization. Maturing from Commercial and Majors culture is needed, and effective alignment of "prime and co-prime" model needs development. Product innovation is lagging at this point behind technical platform consolidation (needed widely in the marketplace) and has been impacted by choices from previous regimes. Playing a little catch-up here, and competitors "look better" as a result - even though they are not as strong or stable.

      3.0
      Feb 22, 2023

      On the decline

      Senior consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid products with good growth opportunities. Quality leadership at lower levels, consistent review of salaries to ensure they remain competitive.

      Cons

      The new senior leadership team is uninspiring, tone-deaf, lacks transparency, and has consistently demonstrated a profit over people mentality. This has caused a sharp decline in morale and trust. Key, popular benefits have been diminished or removed completely. Communication around these cuts was very poor and leadership continues to ignore employee opinions and suggestions.

      Viewing 160 - 162 of 3,628 Reviews
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      ReviewsDocusign reviews

      Glassdoor has 4,169 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.