Is Docusign a good company to work for?

Docusign has an overall rating of 3.6 out of 5, based on over 4,170 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at Docusign to a friend and 48% have a positive outlook for the business. The best reviews about Docusign have been left by employees working as Software Engineer(Internship) , Solutions Engineer and Customer Success Manager .

Does Docusign pay their employees well?

According to anonymously submitted Glassdoor reviews, Docusign employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Docusign. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Docusign?

61% of Docusign employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Docusign 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Docusign?

Account Executive (443) , Market Development Representative (MDR) (245) , Market Development Representative (244) , Sales Development Representative (SDR) (151) , Software Engineer (104) , Sales Development Representative (68) , Senior Software Engineer (68) , Sales (63) , Director (42) , Manager (36) , Product Manager (31) , Account Manager (30) , Enterprise Account Executive (30) , Sales Manager (30) , Senior Account Executive (29)

What are the pros of working at Docusign according to real employee reviews?

"great people that although they come from different disciplines and geographies share the same goals" ((in 370 reviews)); "Also work/life balance is good since we account for development/testing/incident" ((in 228 reviews)); "Great leadership and company direction" ((in 128 reviews)); "Smart and Great Teams" ((in 128 reviews)); "Management is great and transparent." ((in 115 reviews))

What are the cons of working at Docusign according to real employee reviews?

"Slow growth due to larger company and several layoffs" ((in 76 reviews)); "lack of diversity boys club" ((in 18 reviews)); "Removed some additional time off we had for christmas and during the year without listening to the employees who wanted to keep these benefits" ((in 11 reviews)); "Bullying is frequent, as well as gossip behind peoples backs." ((in 5 reviews))

What are employees saying about Docusign layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Docusign layoffs and their outlook for job security at Docusign in 2026.

What are the top reviewed Docusign locations?

Seattle , San Francisco , Chicago , New York , Warrenville , Atlanta , Austin , Washington , Los Angeles , Denver , Philadelphia , Dallas , Boston , San Diego , South San Francisco , Miami , Remote , Arlington , Portland , Orlando , West Seattle , Naperville , Phoenix , Charlotte , Minneapolis , Nashville , Cincinnati , Cleveland , California City , San Jose

Docusign reviews

3.6

61% would recommend to a friend

(3,629 total reviews)

Allan Thygesen

60% approve of CEO

48% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.7

Work/Life balance

3.4

Culture & values

3.2

Career opportunities

3.0

Senior management

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Aug 13, 2021

Great product. Ok culture.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The product, customer success and sales teams are awesome. They work hard and are trying to build for the future / grow the company’s market share. The leadership is actively engaged and is passionate about the work.

Cons

This is a traditional and consensus driven culture. If you’re looking for a place to be innovative or to challenge the status quo - this isn’t it. Though they tote being a tech company, its atmosphere resembles more of a bank or financial institution. People do their jobs mindlessly and don’t collaborate as often because they haven’t figured out a way to effectively communicate across the business while driving results forward. Also, there is much nepotism that exists here. Employees are constantly hiring their friends, former colleagues, and promotions / internal mobility is mostly just available to the chosen few. If you don’t know someone in the org or have a good connection with an executive - it will be incredibly hard to get things done or to be promoted.

Docusign Response

4y

Thanks for writing a review. It's great to hear that you love the product, sales and customer success teams -- that's a solid majority of the company.. If you feel comfortable, please share your specific thoughts around the HR inconsistencies with Joan so she has the opportunity to address.

2.0

Apr 13, 2021

Toxic culture mostly from leadership

Project manager

Recommend

CEO approval

Business Outlook

Pros

The benefits are generally very good.

Cons

Toxic culture where blaming people rather than healthy discussion is the mode of communication. If someone is upset with you, you will never hear it from them but instead through word of mouth all the way to the top when the most direct method would have been to open a dialogue. Change in a large organization is hard; it is harder when there is a complete lack of communication from the top to get buy in.

Docusign Response

5y

Thank you for the shout out to the Benefits team. They have been working hard. I am sorry to read that you feel that we have a culture of blame. I have found our leaders welcome feedback. If you are open to it, please reach out to Dan or Joan. Both of them are quite open to listening on how we can do better in different areas of the company.

5.0

Oct 19, 2020

How could you possibly improve this place?

Account executive

Recommend

CEO approval

Business Outlook

Pros

I've been here at DocuSign for just over 2 years now. I'm thrilled to see that after this length of time, my pros have stayed the same along with my "cons" since my previous review. I truly love working here day in and day out, feel supported and recognized by management, and align with the vision of this company. DocuSign really stepped up to the plate during this year and I can confidently say they have made our WFH situation the best an organization possibly could. People stick around here for a reason. No point in changing a good thing.

Cons

Racking my brain to think of anything here. Things are busy for the sales org (in a good way). Expect to have a lot going on daily, but everything with a good purpose. I wouldn't even consider this a con personally. If you are looking for a slow working environment, this place might not be for you.

Docusign Response

5y

Thank you for writing another review -- we get to write a new one each year to make sure candidates have an updated perspective. Wonderful to hear that you feel supported especially during these times. I do too.

Viewing 169 - 171 of 3,629 Reviews

Jobs at Docusign

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Great product. Ok culture.

Toxic culture mostly from leadership

How could you possibly improve this place?

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