Some growing pains, but making good strides in 2023
Pros
Company culture promotes helping each other, and employees largely prescribe to it. DocuSign is full of nice people and family / work life balance is supported. Salary ranges are top tier in comparison to the general marketplace and benefits are good. Stock RSUs are very good, even when considering stock volatility. Flagship product is widely used and loved by clients. "It just works" is often heard. New CEO is making needed changes to take DocuSign into future growth.
Cons
A little WOKE leaning for my taste at times and slow to enforce accountability culture, although seems to be improving. Lack of infrastructure / programs / marketing / sales awards / mindset of an established Enterprise Sales organization. Maturing from Commercial and Majors culture is needed, and effective alignment of "prime and co-prime" model needs development. Product innovation is lagging at this point behind technical platform consolidation (needed widely in the marketplace) and has been impacted by choices from previous regimes. Playing a little catch-up here, and competitors "look better" as a result - even though they are not as strong or stable.