Is Docusign a good company to work for?

Docusign has an overall rating of 3.6 out of 5, based on over 4,189 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Docusign to a friend and 49% have a positive outlook for the business. The best reviews about Docusign have been left by employees working as Software Engineer(Internship) , Solutions Engineer and Customer Success Manager .

Does Docusign pay their employees well?

According to anonymously submitted Glassdoor reviews, Docusign employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Docusign. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Docusign?

62% of Docusign employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Docusign 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Docusign?

Account Executive (446) , Market Development Representative (MDR) (247) , Market Development Representative (244) , Sales Development Representative (SDR) (152) , Software Engineer (104) , Sales Development Representative (68) , Senior Software Engineer (68) , Sales (63) , Director (43) , Manager (36) , Account Manager (32) , Product Manager (31) , Enterprise Account Executive (30) , Sales Manager (30) , Customer Success Manager (29)

What are the pros of working at Docusign according to real employee reviews?

"Great product with a lot of potential Smart and engaged people" ((in 374 reviews)); "Also work/life balance is good since we account for development/testing/incident" ((in 216 reviews)); "Great leadership and company direction" ((in 134 reviews)); "SDR Role is great and good pay" ((in 120 reviews)); "Smart and Great Teams" ((in 117 reviews))

What are the cons of working at Docusign according to real employee reviews?

"Poor management and politics" ((in 111 reviews)); "Frequent layoffs resulting in permanently increased workload" ((in 74 reviews)); "There will be no diversity if you only ever hire people who all pledged the same PWI organizations" ((in 21 reviews))

What are employees saying about Docusign layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Docusign layoffs and their outlook for job security at Docusign in 2026.

What are the top reviewed Docusign locations?

Seattle , San Francisco , Chicago , New York , Warrenville , Atlanta , Austin , Washington , Dallas , Los Angeles , Denver , Philadelphia , Boston , San Diego , South San Francisco , Miami , Remote , Arlington , Portland , Orlando , West Seattle , Naperville , Phoenix , Charlotte , Minneapolis , Nashville , Cincinnati , Cleveland , California City , San Jose

Docusign reviews

3.6

62% would recommend to a friend

(3,642 total reviews)

Allan Thygesen

59% approve of CEO

49% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.3

Career opportunities

3.0

Senior management

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,642 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

4K reviews

5.0

Feb 13, 2019

Truly a great place to work

Commercial account manager

Recommend

CEO approval

Business Outlook

Pros

Leadership listens and takes action because they genuinely want to make the company the best it can be for both it's customers and it's employees. In a customer facing role, you want a product you can lean on, DocuSign is that product. I can't speak for all managers, but my manager is the best I've ever had and truly has my best interest at heart. Great opportunities to grow your career if you are willing to put in the work and speak up to let your managers know your goals. Nothing will be handed to you but it is there if you want it. Culture is top notch, people love working here.

Cons

No cons that are specific to DocuSign. Sales can be demanding and tough, but that is the case anywhere you work, in my opinion.

Docusign Response

7y

It so great to hear that you feel your manager is the best manager you've ever worked with and that person has your best interest at heart. Ideally, we want everyone here to feel that way and it's great that you do. Sounds like you are being proactive about your career. This will make Joan Burke happy.

5.0

Feb 13, 2019

Great culture and supportive team

Account manager

Recommend

CEO approval

Business Outlook

Pros

- Career progression - Work/life balance - Adding more benefits like 401k - Stock Employee Purchase Plan - Great location - easy to commute to - Pretty laid back environment - Management cares about your success and provides support

Cons

- Still working on some processes and sometimes not clear how to get things done - Interview process can be unclear for new hires (not sure what team you are actually applying for), but on the positive side they take culture fit seriously so they have you interview with multiple teams.

Docusign Response

7y

Thank you very much for sharing your thoughts. Good to hear you feel supported by management and enjoying some of the benefits we provide.

5.0

Feb 13, 2019

Great place to work

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

DocuSign has been a great place to work! The overall culture/atmosphere is positive and makes coming to work each day not feel like a drag. Great coworkers, great perks to the job (health insurance, 401k, commuter benefits, cell phone reimbursement, gym subsidy - coming in the future) and snacks! Plus the ability to work from home when needed and a great work-life balance!

Cons

Customer Success Org has a bit of disorganization as the team is fairly new and still going through some growing pains but nothing terrible.

Docusign Response

7y

Great to hear from Chicago! Our benefits team will be happy to hear that you like all of the benefits, especially the soon to come gym subsidy. Good feedback on the CS org, we know Lambert Walsh and his team have exciting plans for the future.

Viewing 2884 - 2886 of 3,642 Reviews

Jobs at Docusign

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