Does Dollar Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Dollar Bank employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Dollar Bank. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Dollar Bank?

71% of Dollar Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dollar Bank 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Dollar Bank?

Branch Manager (20) , Personal Banker (16) , Personal Banker Supervisor (15) , Bank Teller (14) , Assistant Branch Manager (12) , Teller (11) , Customer Service Assistant (10) , Assistant Manager (9) , Customer Service Representative (8) , Manager (5) , Relationship Manager (5) , Loan Representative (4) , Loss Mitigation Specialist (4) , Personal Banker II (4) , Administrative Assistant (3)

What are the pros of working at Dollar Bank according to real employee reviews?

"Some people were nice that worked there also" ((in 32 reviews)); "Benefits are good." ((in 28 reviews)); "Training is ok." ((in 18 reviews)); "Work Life Balance is great" ((in 17 reviews)); "Easy to move up and good job security" ((in 16 reviews))

What are the cons of working at Dollar Bank according to real employee reviews?

"Low pay and not that much of a raise" ((in 74 reviews)); "It is based on how upper management feels about you." ((in 25 reviews)); "A lot of branches only run on 2 managers, which makes it impossible to make sure the branch is covered." ((in 8 reviews)); "The technology is outdated and needs improvement." ((in 7 reviews)); "No Commission For Your Efforts" ((in 6 reviews))

What are employees saying about Dollar Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dollar Bank layoffs and their outlook for job security at Dollar Bank in 2026.

What are the top reviewed Dollar Bank locations?

Pittsburgh , Cleveland , Virginia Beach , Canton , Greensburg , Euclid , Pitts , Lakewood , Mentor , Bethel Park , Richmond , Kent , Stow , Massillon , Avon , Eastlake , Maple Heights , North Ridgeville , Rocky River , Richland , Coal Center , Sewickley , Washington , Parma , Parma Heights , Cranberry Township , Squirrel Hill , Tidewater , East Side

Dollar Bank reviews

3.9

71% would recommend to a friend

(396 total reviews)

James J. McQuade

84% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Dollar Bank has an employee rating of 3.9 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dollar Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

396 reviews

4.0

Sep 10, 2019

Office job

Operations specialist

Recommend

CEO approval

Business Outlook

Pros

good environment, everyone is friendly and accessible, good benefits

Cons

the pay is not very competitive

4.0

Mar 20, 2019

Great place to work so long as you have previous experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Overall the residential lending department was a great place to work and my management team was very knowledgeable and forth coming with assistance.

Cons

very small organization had a hard time rolling out new technology. If I didn't have previous experience I don't think I would have been able to achieve my goals on their training alone.

3.0

Aug 17, 2018

Senior Customer Service Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's an okay company.

Cons

Pays lower than other banks. Turning into a company that shows importance on sales than customer service.

Viewing 373 - 375 of 396 Reviews

Jobs at Dollar Bank

Personal Banker II, LaVale

Residential Mortgage Underwriter

Personal Banker II, Mentor

Brand & Social Media Coordinator

Dollar Bank

Dollar Bank reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Office job

Great place to work so long as you have previous experience

Senior Customer Service Specialist

Jobs at Dollar Bank

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