Does Dollar Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Dollar Bank employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Dollar Bank. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Dollar Bank?

71% of Dollar Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dollar Bank 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Dollar Bank?

Branch Manager (20) , Personal Banker (16) , Personal Banker Supervisor (15) , Bank Teller (14) , Assistant Branch Manager (12) , Teller (11) , Customer Service Assistant (10) , Assistant Manager (9) , Customer Service Representative (8) , Manager (5) , Relationship Manager (5) , Loan Representative (4) , Loss Mitigation Specialist (4) , Personal Banker II (4) , Administrative Assistant (3)

What are the pros of working at Dollar Bank according to real employee reviews?

"Some people were nice that worked there also" ((in 30 reviews)); "the benefits are great and the company functions are nice" ((in 29 reviews)); "Training is good" ((in 18 reviews)); "I had a lot a great coworkers." ((in 15 reviews)); "Work Life Balance is great" ((in 15 reviews))

What are the cons of working at Dollar Bank according to real employee reviews?

"Pay is low in comparison to other banks." ((in 73 reviews)); "It is based on how upper management feels about you." ((in 27 reviews)); "A lot of branches only run on 2 managers, which makes it impossible to make sure the branch is covered." ((in 10 reviews)); "The technology is outdated and needs improvement." ((in 7 reviews)); "No Commission For Your Efforts" ((in 7 reviews))

What are employees saying about Dollar Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dollar Bank layoffs and their outlook for job security at Dollar Bank in 2026.

What are the top reviewed Dollar Bank locations?

Pittsburgh , Cleveland , Virginia Beach , Canton , Greensburg , Euclid , Pitts , Lakewood , Mentor , Bethel Park , Richmond , Kent , Stow , Massillon , Avon , Eastlake , Maple Heights , North Ridgeville , Rocky River , Richland , Coal Center , Sewickley , Washington , Parma , Parma Heights , Cranberry Township , Squirrel Hill , Tidewater , East Side

Dollar Bank reviews

3.9

71% would recommend to a friend

(396 total reviews)

James J. McQuade

84% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (396 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Dollar Bank has an employee rating of 3.9 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dollar Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

396 reviews

5.0

May 28, 2026

Great company focused on employee well-being

Personal banker ii

Recommend

CEO approval

Business Outlook

Pros

Great company. Amazing place to work. Truly a bank for the people

Cons

No job is perfect, but Dollar Bank does a great job to make sure you're prepared and in the right mental space before anything else.

4.0

Jun 23, 2026

Great company but some opportunity to improve

Vice president

Recommend

CEO approval

Business Outlook

Pros

Plenty of opportunity at dollar for growing your knowledge and experience. Leadership does care about their people and there is a a fair bit of access to executive management. Benefits are pretty good with insurance, gym reimbursement, 401k match and other things.

Cons

Performance incentives are sorely lacking here. If you are a high performer, you get the same performance incentive distributed into your 401k as someone who is average. Management also has a track record of adding responsibilities but not necessarily increasing compensation. The other main item is that the majority of employees have started and stayed at dollar. Coming in externally with difference experiences can be challenging.

4.0

Jun 19, 2026

2-year review

Personal banker supervisor

Recommend

CEO approval

Business Outlook

Pros

Community environment, very friendly workers Networking opportunities Community involvement Sales goals are feasible

Cons

Compensation does not feel competitive HR is slow to respond to inquiries and concerns

Viewing 1 - 3 of 396 Reviews

Jobs at Dollar Bank

Services Support Representative

Full-time Teller, Greengate

Greensburg, PA

View job

Call Center Rep (Treasury Management Services)

Dollar Bank

Dollar Bank reviews

Company ratings over time

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Reviews by job title

Great company focused on employee well-being

Great company but some opportunity to improve

2-year review

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