Does Dollar Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Dollar Bank employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Dollar Bank. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Dollar Bank?

71% of Dollar Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dollar Bank 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Dollar Bank?

Branch Manager (20) , Personal Banker (16) , Personal Banker Supervisor (15) , Bank Teller (14) , Assistant Branch Manager (12) , Teller (11) , Customer Service Assistant (10) , Assistant Manager (9) , Customer Service Representative (8) , Manager (5) , Relationship Manager (5) , Loan Representative (4) , Loss Mitigation Specialist (4) , Personal Banker II (4) , Administrative Assistant (3)

What are the pros of working at Dollar Bank according to real employee reviews?

"Some people were nice that worked there also" ((in 30 reviews)); "the benefits are great and the company functions are nice" ((in 29 reviews)); "Training is good" ((in 18 reviews)); "I had a lot a great coworkers." ((in 15 reviews)); "Work Life Balance is great" ((in 15 reviews))

What are the cons of working at Dollar Bank according to real employee reviews?

"Pay is low in comparison to other banks." ((in 73 reviews)); "It is based on how upper management feels about you." ((in 27 reviews)); "A lot of branches only run on 2 managers, which makes it impossible to make sure the branch is covered." ((in 10 reviews)); "The technology is outdated and needs improvement." ((in 7 reviews)); "No Commission For Your Efforts" ((in 7 reviews))

What are employees saying about Dollar Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dollar Bank layoffs and their outlook for job security at Dollar Bank in 2026.

What are the top reviewed Dollar Bank locations?

Pittsburgh , Cleveland , Virginia Beach , Canton , Greensburg , Euclid , Pitts , Lakewood , Mentor , Bethel Park , Richmond , Kent , Stow , Massillon , Avon , Eastlake , Maple Heights , North Ridgeville , Rocky River , Richland , Coal Center , Sewickley , Washington , Parma , Parma Heights , Cranberry Township , Squirrel Hill , Tidewater , East Side

Dollar Bank reviews

3.9

71% would recommend to a friend

(396 total reviews)

James J. McQuade

84% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (396 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Dollar Bank has an employee rating of 3.9 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dollar Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

396 reviews

2.0

May 21, 2010

Terrible Compensation, Good Training

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Good career-starting job. There's a lot to learn about the banking industry and they will teach you. - Good, honest, hard-working people at the branch level. - Conservative (stable)

Cons

- Compensation package is terrible compared to competitors - Advancement is very political in nature. Not always based on performance, but moreso who they like and don't like. - Very sales heavy approach with no incentive for hitting goals. On the flip side, distain for not hitting goals. - Technologically inept

4.0

Apr 26, 2010

Lower pay, high job security

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere and friendly coworkers. Rewarding jobs and ability to take on new tasks/responsibilities. No commission, base salary despite your ability to sell products.

Cons

Advancement to headquarters is limited, you have to be with the bank for 1 year. Pay is lower than other banks without reward for high emphasis on sales. Very standardized procedures/little room for creative processes.

3.0

Nov 4, 2009

Dollar Bank...Great Place To Start A Career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to gain work experiance. You are able to learn about the banking industry in a low pressure environment, okay benefits. Employees are treated fairly in most regards. Mutual Savings Bank, will not be bought & sold.

Cons

Low pay for the industry. Technology is VERY behind the times. Can be very sales oriented - without the sales bonus that goes with hitting the numbers...can cause some frustration.

Viewing 394 - 396 of 396 Reviews

Jobs at Dollar Bank

Services Support Representative

Full-time Teller, Robinson

Pittsburgh, PA

View job

Full-time Teller, Westmoreland

Greensburg, PA

View job

Dollar Bank

Dollar Bank reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Terrible Compensation, Good Training

Lower pay, high job security

Dollar Bank...Great Place To Start A Career

Jobs at Dollar Bank

Dollar Bank reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Dollar Bank reviews FAQs

Jobs at Dollar Bank