Does Dollar Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Dollar Bank employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Dollar Bank. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Dollar Bank?

71% of Dollar Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dollar Bank 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Dollar Bank?

Branch Manager (20) , Personal Banker (16) , Personal Banker Supervisor (15) , Bank Teller (14) , Assistant Branch Manager (12) , Teller (11) , Customer Service Assistant (10) , Assistant Manager (9) , Customer Service Representative (8) , Manager (5) , Relationship Manager (5) , Loan Representative (4) , Loss Mitigation Specialist (4) , Personal Banker II (4) , Administrative Assistant (3)

What are the pros of working at Dollar Bank according to real employee reviews?

"the benefits are great and the company functions are nice" ((in 33 reviews)); "Some people were nice that worked there also" ((in 30 reviews)); "Training is good" ((in 21 reviews)); "Work Life Balance is great" ((in 15 reviews)); "Most of the employees are friendly and personable" ((in 14 reviews))

What are the cons of working at Dollar Bank according to real employee reviews?

"Low pay and not that much of a raise" ((in 72 reviews)); "It is based on how upper management feels about you." ((in 26 reviews)); "A lot of branches only run on 2 managers, which makes it impossible to make sure the branch is covered." ((in 8 reviews)); "The technology is outdated and needs improvement." ((in 7 reviews)); "No Commission For Your Efforts" ((in 6 reviews))

What are employees saying about Dollar Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dollar Bank layoffs and their outlook for job security at Dollar Bank in 2026.

What are the top reviewed Dollar Bank locations?

Pittsburgh , Cleveland , Virginia Beach , Canton , Greensburg , Euclid , Pitts , Lakewood , Mentor , Bethel Park , Richmond , Kent , Stow , Massillon , Avon , Eastlake , Maple Heights , North Ridgeville , Rocky River , Richland , Coal Center , Sewickley , Washington , Parma , Parma Heights , Cranberry Township , Squirrel Hill , Tidewater , East Side

Dollar Bank reviews

3.9

71% would recommend to a friend

(396 total reviews)

James J. McQuade

84% approve of CEO

65% positive business outlook

Ratings by demographic groups

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Dollar Bank has an employee rating of 3.9 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dollar Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

396 reviews

2.0

Nov 13, 2018

Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hours were flexible, but they more so benefitted the customers not the employees.

Cons

Turn over and Saturday hours.

2.0

Oct 27, 2018

DB

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Overall, really nice people Bank really does want to help customers—do things for right reasons

Cons

Department silos Need to get with the times—too old fashioned in thinking Low pay

4.0

Oct 26, 2018

Love this company!

Manager

Recommend

CEO approval

Business Outlook

Pros

Supportive regional managers, clear expectations, compensation based on actual performance, not perceived performance.

Cons

I wish pay was better, but willing to trade lower pay for heavy sales pressure. I have also had a lot of staffing challenges - it takes a really long time to fill a position when somebody from the team leaves.

Viewing 103 - 105 of 396 Reviews

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Dollar Bank

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DB

Love this company!

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