Dollar Tree Retail Customer Service Associate reviews

3.0

67% would recommend to a friend

(126 total reviews)

Michael C. Creedon Jr.

34% approve of CEO

18% positive business outlook

Retail/Customer Service Associate employees have rated Dollar Tree with 3.0 out of 5 stars, based on 126 company reviews on Glassdoor. This indicates that most Retail/Customer Service Associate professionals have an average working experience there. Dollar Tree is rated in line with the average (within 1 standard deviation) by Retail/Customer Service Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

126 reviews
2.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the people were nice

Cons

The pay was not great, compared to the responsibility. Always short staffed which put pressure on other employees & management was lazy.

3.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Easy to work at and job is straight foward Good team to work with

Cons

Minimum pay or low pay Limited hours to work with per shift Alot of work to do with short amount of hours

Viewing 1 - 3 of 126 Reviews

Glassdoor has 10,114 Dollar Tree reviews submitted anonymously by Dollar Tree employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Tree is right for you.