Dollar Tree Retail Customer Service Associate reviews

3.0

67% would recommend to a friend

(126 total reviews)

Michael C. Creedon Jr.

34% approve of CEO

18% positive business outlook

Retail/Customer Service Associate employees have rated Dollar Tree with 3.0 out of 5 stars, based on 126 company reviews on Glassdoor. This indicates that most Retail/Customer Service Associate professionals have an average working experience there. Dollar Tree is rated in line with the average (within 1 standard deviation) by Retail/Customer Service Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

126 reviews
1.0
Jun 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Shifts are only 4 hours and you get a 10 minute break, it may depend on the location but seems easy to call out without consequences

Cons

Not many hours, not enough pay, and no benefits. the company doesn’t care about their employees. When employees make complaints, they are ignored.

2.0
Mar 21, 2025

Eh

Recommend
CEO approval
Business Outlook

Pros

Will hire without prior experience.

Cons

Didn't last long, manager was overworked and we were all tired.

Viewing 10 - 12 of 126 Reviews

Glassdoor has 10,115 Dollar Tree reviews submitted anonymously by Dollar Tree employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Tree is right for you.