Dollar Tree Retail Customer Service Associate reviews

3.0

67% would recommend to a friend

(126 total reviews)

Michael C. Creedon Jr.

34% approve of CEO

18% positive business outlook

Retail/Customer Service Associate employees have rated Dollar Tree with 3.0 out of 5 stars, based on 126 company reviews on Glassdoor. This indicates that most Retail/Customer Service Associate professionals have an average working experience there. Dollar Tree is rated in line with the average (within 1 standard deviation) by Retail/Customer Service Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

126 reviews
4.0
Jul 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Large variety of products everyone can use at a low price

Cons

No set schedule per week

2.0
Jun 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Workload is at least manageable and controllable.

Cons

Underpaid and also very short breaks.

1.0
Jun 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Merchandising is a great job for energetic, fast paced on the go type personalities that are just there for a paycheck. If you want to be cashier, it's a easy job, just know you might not get many hours. They get cut quickly. Flexible time off.

Cons

They will expect you to do the work of 2 or 3 people & you could be very lowballed on pay. You will unload trucks and expected to stock 70% of the store by yourself all the while you will be running backup cashier, and managing the store most of the time. Typical of most dollar types of stores in general. Tough job deserves much more pay and more support.

Viewing 37 - 39 of 126 Reviews

Glassdoor has 10,118 Dollar Tree reviews submitted anonymously by Dollar Tree employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Tree is right for you.