Is Dollar Tree a good company to work for as a Retail Customer Service Associate?

Retail Customer Service Associate professionals working at Dollar Tree have rated their employer with 3.0 out of 5 stars in 126 Glassdoor reviews. This is a higher than average score with the overall rating of Dollar Tree employees being 2.8 out of 5 stars. Search open Retail Customer Service Associate Jobs at Dollar Tree now and start preparing for your job interview by browsing frequently asked Retail Customer Service Associate interview questions at Dollar Tree .

Does Dollar Tree pay Retail Customer Service Associate employees well?

Retail Customer Service Associate professionals rate their compensation and benefits at Dollar Tree with 2.7 out of 5 stars based on 126 anonymously submitted employee reviews. This is 20.4% better than the company average rating for salary and benefits. Find out more about Retail Customer Service Associate salaries at Dollar Tree.

What are the top reviewed jobs at Dollar Tree?

Cashier (1476) , Sales Associate/Cashier (952) , Assistant Manager (908) , Store Manager (862) , Sales Associate (528) , Assistant Store Manager (238) , Stocker (196) , Dollar Tree Cashier (152) , Manager (132) , ASM- Assistant Store Manager (115) , Cashier/Stocker (110) , Associate (99) , Retail Sales Associate (99) , Part Time Cashier (96) , District Manager (85)

What are the pros of working at Dollar Tree according to real employee reviews?

"The people that I worked with in a daily basis in my section were great." ((in 414 reviews)); "flexible hours not too much of a commitment takes a while to get the hang of but becomes super easy." ((in 328 reviews)); "Great coworkers and in the center of town so there is always a pretty good flow" ((in 286 reviews)); "Flexible schedules and pretty laid back work environment make working around school and other job schedules much easier than some other jobs" ((in 158 reviews)); "Interacting with customers and and a good work environment" ((in 105 reviews))

What are the cons of working at Dollar Tree according to real employee reviews?

"Low pay except you to do everything with little to no help cheap at anything and everything" ((in 1136 reviews)); "Terrible scheduling and hours with poor management" ((in 420 reviews)); "level personnel; good managers don't last long there; interest and empathy soon turn to disassociation and apathy" ((in 353 reviews)); "The job pays minimum wage and no benefits even if you work close to 40 hours a week" ((in 174 reviews)); "Paid minimum wage." ((in 131 reviews))

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Dollar Tree

Dollar Tree Retail Customer Service Associate reviews

3.0

67% would recommend to a friend

(126 total reviews)

Michael C. Creedon Jr.

34% approve of CEO

18% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Career opportunities

3.0

Work/Life balance

2.9

Culture & values

2.7

Compensation and benefits

2.4

Senior management

Retail/Customer Service Associate employees have rated Dollar Tree with 3.0 out of 5 stars, based on 126 company reviews on Glassdoor. This indicates that most Retail/Customer Service Associate professionals have an average working experience there. Dollar Tree is rated in line with the average (within 1 standard deviation) by Retail/Customer Service Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

126 reviews

4.0

Nov 13, 2022

Sales Associate

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

I like the people I work with, the friendly environment. The work isn't too hard and it's already laided out for you. Easy to advance within the company...

Cons

Gets disorganized fast so gotta stay on top of recovery...

4.0

Nov 3, 2022

Freedom

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

You get tons of freedom to rearrange shelves, organize the store, inflate the balloons, work at the register, and help customers.

Cons

They are typically understaffed so you have to ring up a long line at the register during the weekend by yourself or only with one other associate.

3.0

Oct 26, 2022

As cashier

Retail merchandiser

Recommend

CEO approval

Business Outlook

Pros

They worked with me with my schedule

Cons

They only had one cashier which was myself

Viewing 52 - 54 of 126 Reviews

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Dollar Tree reviews FAQs

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Dollar Tree

Dollar Tree Retail Customer Service Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Sales Associate

Freedom

As cashier

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