Is Dollar Tree a good company to work for as a Retail Customer Service Associate?

Retail Customer Service Associate professionals working at Dollar Tree have rated their employer with 3.0 out of 5 stars in 126 Glassdoor reviews. This is a higher than average score with the overall rating of Dollar Tree employees being 2.8 out of 5 stars. Search open Retail Customer Service Associate Jobs at Dollar Tree now and start preparing for your job interview by browsing frequently asked Retail Customer Service Associate interview questions at Dollar Tree .

Does Dollar Tree pay Retail Customer Service Associate employees well?

Retail Customer Service Associate professionals rate their compensation and benefits at Dollar Tree with 2.7 out of 5 stars based on 126 anonymously submitted employee reviews. This is 20.4% better than the company average rating for salary and benefits. Find out more about Retail Customer Service Associate salaries at Dollar Tree.

What are the top reviewed jobs at Dollar Tree?

Cashier (1476) , Sales Associate/Cashier (952) , Assistant Manager (908) , Store Manager (862) , Sales Associate (528) , Assistant Store Manager (238) , Stocker (196) , Dollar Tree Cashier (152) , Manager (132) , ASM- Assistant Store Manager (115) , Cashier/Stocker (110) , Associate (99) , Retail Sales Associate (99) , Part Time Cashier (96) , District Manager (85)

What are the pros of working at Dollar Tree according to real employee reviews?

"The people that I worked with in a daily basis in my section were great." ((in 405 reviews)); "flexible hours not too much of a commitment takes a while to get the hang of but becomes super easy." ((in 338 reviews)); "Great coworkers and in the center of town so there is always a pretty good flow" ((in 279 reviews)); "Flexible schedules and pretty laid back work environment make working around school and other job schedules much easier than some other jobs" ((in 156 reviews)); "Good work environment and works with students" ((in 106 reviews))

What are the cons of working at Dollar Tree according to real employee reviews?

"Low pay except you to do everything with little to no help cheap at anything and everything" ((in 1132 reviews)); "Poor management and some shelf get ruined" ((in 428 reviews)); "level personnel; good managers don't last long there; interest and empathy soon turn to disassociation and apathy" ((in 353 reviews)); "The job pays minimum wage and no benefits even if you work close to 40 hours a week" ((in 171 reviews)); "Paid minimum wage." ((in 134 reviews))

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Dollar Tree

Dollar Tree Retail Customer Service Associate reviews

3.0

67% would recommend to a friend

(126 total reviews)

Michael C. Creedon Jr.

34% approve of CEO

18% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Career opportunities

3.0

Work/Life balance

2.9

Culture & values

2.7

Compensation and benefits

2.4

Senior management

Retail/Customer Service Associate employees have rated Dollar Tree with 3.0 out of 5 stars, based on 126 company reviews on Glassdoor. This indicates that most Retail/Customer Service Associate professionals have an average working experience there. Dollar Tree is rated in line with the average (within 1 standard deviation) by Retail/Customer Service Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

126 reviews

3.0

Sep 10, 2022

Review

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Friendly co-workers to work with.

Cons

Very stressful work environment. Less pay Less Hours

4.0

Sep 9, 2022

Great place to work at

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Love my coworkers, easy to get along with,talk to, request time off, will work around your schedule and or schooling. Decent benefits. And get paid all major Holidays.

Cons

no discount on employee purchases

1.0

Aug 23, 2022

More work less pay.

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Easy job quick hours. nice employees good location( Literally down the street)

Cons

I started increasing my workload without increasing my pay. I tried to say I can't drink water at the register while working in an environment with no AC in Florida's summer heat. After 3 months all of a sudden I wasn't in the dress code but refused to give me clothes and said I had to buy my own from their company store. Said I should work off the clock and other employees were working off the clock with no expectation of pay. If you work more than 40 hours a week you won't get paid for overtime and it won't roll over to next week. All these were backed by "Company Policy". They Wanted me to start working a truck for no extra pay because I was of the Male Gender. (Said I should do it cause I'm a guy)

Viewing 58 - 60 of 126 Reviews

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Dollar Tree

Dollar Tree Retail Customer Service Associate reviews

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Great place to work at

More work less pay.

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