Dollar Tree Retail Customer Service Associate reviews

3.0

67% would recommend to a friend

(126 total reviews)

Michael C. Creedon Jr.

34% approve of CEO

18% positive business outlook

Retail/Customer Service Associate employees have rated Dollar Tree with 3.0 out of 5 stars, based on 126 company reviews on Glassdoor. This indicates that most Retail/Customer Service Associate professionals have an average working experience there. Dollar Tree is rated in line with the average (within 1 standard deviation) by Retail/Customer Service Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

126 reviews
3.0
Aug 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, decent pay, friendly coworkers, friendly management, loyal customers, understanding customers, a company that is willing to make changes

Cons

People constantly quitting/ not showing up/ calling in, occasionally rude customers, not the best work/ life balance due to constantly picking up others shifts, working alone for most nights

5.0
Jun 8, 2021
Recommend
CEO approval
Business Outlook

Pros

I enjoy helping people it makes me happy finding a certain product a person came in for

Cons

I dislike having to deal with mean people but I still help them

Viewing 88 - 90 of 126 Reviews

Glassdoor has 10,118 Dollar Tree reviews submitted anonymously by Dollar Tree employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Tree is right for you.