DoorDash reviews

3.6

63% would recommend to a friend

(4,823 total reviews)
avatar

Tony Xu

71% approve of CEO

59% positive business outlook

DoorDash has an employee rating of 3.6 out of 5 stars, based on 4,823 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DoorDash employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Sep 22, 2023

One star is to much

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If u need money now

Cons

Management doesn't care about drivers customers lie long trips for little to no pay putting bike drivers in sketchy sometimes dangerous situations and u call and go hey this awful is dangerous they go oh well sucks to be u

1.0
Jun 13, 2023

Below minimum wages

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work your own time. whenever the areas are red available. direct deposit to red card within minutes. paid immediately

Cons

below minimum wage job. 2.50 pay for 10 miles. making average 7.50 to 15 hourly. using your personal vehicle. labor violation of forcing their drivers to wait at restaurants unpaid wages with up to 30 minutes wait. even holding the food behind the counters. DD should be charging the merchant 20 cents per minute as this is a standard for Lyft and Uber. Restaurants unpaid work violations for drivers to make drinks which is unsanitary. This is ongoing issues at Popeyes, Cafe Rio Mexican Grill, The Buffalo Spot, and many more restaurants who have the soda machine on customer side of counter. Bathroom rights violations where don't allow their drivers to use restroom at various locations. Orders are being stolen at the merchant locations without verifications. the driver is force to contact DD support to remake the order or refund. Taking 15 minutes unpaid wages to resolve the issues. drop off locations with apartments not accurate and takes 5 to 10 minutes unpaid wages. the app crashes and has issues , troubleshooting app issues downtime unpaid wages. customers allowed to not tip. which causes the delivery to not be worth it. making below 10 hourly.

3.0
May 3, 2023
Recommend
CEO approval
Business Outlook

Pros

- Fast career growth, learn a lot. - Many opportunities to make a direct business impact. - Most teams were either remote or hybrid. - Free DashPass, I guess. - $75 gym/wellbeing monthly stipend. - Good diversity and inclusion.

Cons

- Extremely fast-paced and hustle culture, poor work life balance. Many of my colleagues worked overtime and on weekends/holidays. Company values speed over quality, so many projects that shipped are garbage, just for the sake of shipping. - Priorities changed many times per quarter throughout the year, so it was difficult to track personal growth over time. Made me wonder what's the point of quarterly planning if priorities will shift anyway... This also meant many of my projects were discarded despite weeks/months of work. - Minor, but benefits and perks are also terrible compared to other tech companies. No DoorDash credits (just DashPass), and company swag is very cheap quality.

Viewing 175 - 177 of 4,823 Reviews

Glassdoor has 19,009 DoorDash reviews submitted anonymously by DoorDash employees. Read employee reviews and ratings on Glassdoor to decide if DoorDash is right for you.