DoorDash reviews

3.6

63% would recommend to a friend

(4,823 total reviews)
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Tony Xu

71% approve of CEO

59% positive business outlook

DoorDash has an employee rating of 3.6 out of 5 stars, based on 4,823 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DoorDash employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Apr 25, 2023

Horrible Management

Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO Parental Leave Mac Workbook

Cons

Management Recruitment Company strategy Culture Processes Documentation

5.0
Apr 13, 2023

Proud Dasher m

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Door Dash is a wonderful company to work for. I love many things about being a Dasher. Mainly I love the service I provide for individuals who may be disabled, busy, at work, or just relaxing. I truly take pride in being there for others by lifting burdens when I can. Being a Dashing is also a wonderful experience, because it allows me to interact with so many different individuals each day, which gives me the opportunity to put smiles on many faces daily. It’s like I’m going on an adventure each day. For example, I took a few days off to take care of my car, and my new challenge for these next 3 days are to see how close I can get to my weekly financial goal in just 3 days as opposed to 7. Another aspect I love, is the flexibility. I’m building a nonprofit organization currently and mental, physical and spiritual wellness are very important to me in my personal life. Door Dash allows me the flexibility to make a schedule that works best for me, one that enables me to take care of my living expenses, work in my nonprofit and stay mentally, physically and spiritually well. There are many more reasons why I love being a Dasher, however I’m working on over communicating 😂😂😂😂

Cons

I do it because I love it. I can’t truly come up with any draw backs.

1.0
Mar 20, 2023

Crappy doordash policies

Recommend
CEO approval
Business Outlook

Pros

There are no positives to the doordash policy whatsoever

Cons

I don't know what's going on with doordash but they need to get their stuff straight. I currently am a driver and I probably will not use it anymore as a way to make any type of money I've been a driver since 2017 and I had a rating of 4.98 and I had also completion rate of 98% as of today I have no idea but I do know that my completion rate went down two points because of a custom of customers that went to pick up their order before I could get there one of them even reported that I did not deliver the order I hadn't even picked it up yet I get penalized for not accepting an order and for not completing an order whenever the customer goes and picks it up themselves I and don't it does not cancel the current dash that they have out the customer gets away with everything Scott free and I think it's wrong this is not an age where the customer is always right that is an entitlement that should be replaced with standards and deactivation on their side as well.

Viewing 178 - 180 of 4,823 Reviews

Glassdoor has 19,009 DoorDash reviews submitted anonymously by DoorDash employees. Read employee reviews and ratings on Glassdoor to decide if DoorDash is right for you.