DoorDash reviews

3.6

63% would recommend to a friend

(4,823 total reviews)
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Tony Xu

71% approve of CEO

59% positive business outlook

DoorDash has an employee rating of 3.6 out of 5 stars, based on 4,823 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DoorDash employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews
4.0
Sep 5, 2021

Must be customer oriented and it’s what you make it.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Make your own schedule. Can be available for emergencies. Good money when fully committed. Not being tied down to a building. Friendly customers. Generous customers who tip well!The opportunity to work anytime without scheduling when being a top dasher. Occasional promos/increase base pay during certain hours and/or holiday.

Cons

Picking up from businesses with unproductive (slow, rude) employees. Decreasing base pay. Penalized for taking multiple orders at the same time but acceptance rate which is needed to be top dasher so you can dash anytime will drop if you don’t take the second order! Customer service wastes too much of your time when calling for assistance. Wear and tear on your vehicle with no incentives/discounts provided. Fluctuating gas prices.

2.0
Aug 20, 2021
Recommend
CEO approval
Business Outlook

Pros

The pros are all the pros one could imagine with a job in which you can pick your own hours, how many hours you work per week, and where or what areas you work in.

Cons

Cons are pretty hefty.... like the fact that this company plays some kind of games with the Dashers' tips, despite the fact that they claim the Dashers get 100% of their tips. Lies. Also, the only reason Dashers are independent contractors is so the Doordash doesn't have to offer any sort of benefits... which is what you get in term of benefits.... nothing. There very little opportunity for upward mobility, either, with that structure.

Viewing 193 - 195 of 4,823 Reviews

Glassdoor has 19,009 DoorDash reviews submitted anonymously by DoorDash employees. Read employee reviews and ratings on Glassdoor to decide if DoorDash is right for you.