Doyle Collection reviews

3.9

75% would recommend to a friend

(227 total reviews)
avatar

Timur Sentuerk

87% approve of CEO

75% positive business outlook

Doyle Collection has an employee rating of 3.9 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Doyle Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

227 reviews
1.0
Mar 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Nothing as i can see to be honest

Cons

The food is terrible, the way you are spoken by management as some think they know all. Do not get at job here as you will regret it. I'm leaving.

avatar
Doyle Collection Response
3y
We pride ourselves on being open to receive constructive feedback from everyone. Your feedback is important to us to continually drive improvements for all our teams, I would really like to connect with you to discuss your comments in greater detail. My email address: sharron_marsh@doylecollection.com
1.0
Apr 29, 2022
Recommend
CEO approval
Business Outlook

Pros

- Easy place to get a job because of the lack of staff they always have (though I would consider other place first because this one can burn your mental health for sure)

Cons

- Management: Some floor managers / supervisors have their position not because deserving them, but because of having friendships with "important" high position people. This means that you won't find anyone who knows what "to be a manager" actually means and, of course, you will have a hard time trying to have some "respect" for yourself and finding "fairness" in the day by day work and responsabilities. Some of them have been promoted to "manager" positions by threatening to change jobs, and, of course, because of the lack of staff, it's the only way of keeping them. - HR department: There are no "real" channels to communicate any concern or trouble you may have during your day or with your managers. There is no one to talk to in case of a problem. The HR department, that should act as the "neutral" side in any minor or huge problem, does not get involve in anything. So, it does not matter if your manager disrispects you constantly, the answer they will provide you is "talk to your manager". - Little pay, unreal expectations and responsabilities: 11 euros per hour + having to deal with more responsabilities than what you were informed in your interview / by your manager in your first day, does not make anyone happy. - Respect would be demanded by fear, not by example / leadership: What else can be said regarding the management style in this company? I think this resume everything in just one statement. - You will see lots of times the phrase "Great place to work" everywhere around the hotel and will wonder wtf voted in that survey? - Areas for the human resource are depressing. - They have like 5/6 people that are the "mental health aiders": Try reaching one of them and tell me if you actually get the chance. - No real induction for basically anything. You will be through in with the lions and expect to not be eatten by them.

avatar
Doyle Collection Response
4y
Thank you so much for your feedback! We appreciate you taking the time to log in and leave us a review. It is extremely unfortunate to read this review. If you would like to address these topics directly please do contact Theresa_Murphy@doylecollection.com Wishing you well and all the best. The Doyle Collection
5.0
Jan 10, 2022
Recommend
CEO approval
Business Outlook

Pros

The culture that the management and staff have fostered makes the Bristol Hotel a really amazing place to work. Everyone is friendly and helpful and my managers were very accommodating and effective.

Cons

I wish I could have gotten to know my colleagues better.

avatar
Doyle Collection Response
4y
Thank you so much for your feedback! We appreciate you taking the time to log in and leave us a review. I am delighted to hear about your positive experience at The Bristol hotel. I must agree that The Bristol, as well as our other hotels do cultivate such a unique and welcoming atmosphere that means everyone feels included and valued. Wishing you the very best of luck in your future. The Doyle Collection
Viewing 37 - 39 of 227 Reviews

Glassdoor has 239 Doyle Collection reviews submitted anonymously by Doyle Collection employees. Read employee reviews and ratings on Glassdoor to decide if Doyle Collection is right for you.