Doyle Collection reviews

3.9

75% would recommend to a friend

(227 total reviews)
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Timur Sentuerk

87% approve of CEO

75% positive business outlook

Doyle Collection has an employee rating of 3.9 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Doyle Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

227 reviews
4.0
Jun 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Macromanaged - the managers aren't constantly over you. This may suit some better than others. For me it is a plus. HR has created many different ways to recognize staff members for their work. The team is friendly and the staff within different departments are also very friendly. There is a sense of togetherness and a team. Management is nice.

Cons

Because the management is in the office rather than on the floor, the standard of service is a bit low for a 4 star hotel. I felt there were some staff who were slacking a bit. But somehow there was no staff tension. And therefore this goes unnoticed.

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Doyle Collection Response
5y
Thank you so much for your feedback! We appreciate you taking the time to log in and leave us a review. I am delighted to read that you enjoyed the varied ways of recognition we provide, along with the culture of togetherness which is very important for any workplace. The management has received your message with appreciation. The Doyle Collection
4.0
May 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Great family owned business that cares for their employees as much as their guests.

Cons

As with all hospitality businesses, pay is low. However, Doyle Collection is above average pay for hotels.

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Doyle Collection Response
5y
Thank you so much for your feedback! We appreciate you taking the time to log in and leave us a review. It is true, that the employee experience is very important. We know that happy team members will, in turn, make happy guests, and that is what we pride ourselves on. We also, wish you the very best of luck. The Doyle Collection
5.0
May 20, 2021
Recommend
CEO approval
Business Outlook

Pros

39 hours week 39 hours week 39 hours week 39 hours week 39 hours week

Cons

night shifts night shifts night shifts night shifts night shifts

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Doyle Collection Response
5y
Thank you so much for your feedback! We appreciate you taking the time to log in and leave us a review. I am pleased to see your 5* review, and this is something we strive for. The experience of our team members is on great importance to us. I see you appreciate the consistent and solid working pattern, which is extremely important to our team members. I also see your comments on night shifts, and this is something that our team members appreciate, which is to have the flexibility of working with a business that operated 24 hours a day, meaning no two days are the same. The Doyle Collection
Viewing 133 - 135 of 227 Reviews

Glassdoor has 239 Doyle Collection reviews submitted anonymously by Doyle Collection employees. Read employee reviews and ratings on Glassdoor to decide if Doyle Collection is right for you.