Doyle Collection reviews

3.9

75% would recommend to a friend

(227 total reviews)
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Timur Sentuerk

87% approve of CEO

75% positive business outlook

Doyle Collection has an employee rating of 3.9 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Doyle Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

227 reviews
4.0
Jan 27, 2020

F&B Assistant

Recommend
CEO approval
Business Outlook

Pros

+ Training provided + Good benefits + Free meals at the canteen + Nice environment and team work spirit

Cons

- Long shifts - Work on weekends - The salary could be better

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Doyle Collection Response
6y
Thank you for your feedback! As a current team member, your feedback is so valuable to us. Amazing to read all those pros ... training - tick. Good perks - tick. Free meals - tick. Nice environment - tick. Team work - tick. We do make sure we do annual salary surveys with all of our competitors in the hospitality industry and are proud to always come out near the top, as well as all those unique benefits on offer. Working in a 365 day a year, 24 hour a day industry, i am afraid weekends do come as standard in hotels. We do try our best to balance shifts and make sure shifts aren't long, however if you have any suggestions for improvement, our HR team has an open door policy and are always happy to have a chat. The Doyle Collection
5.0
Dec 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Worked at Doyle Collection in most of their property, i can strongly say that it is one of the best companies i have worked for. Strong leadership from CEO and sharp vision from Chairwomen All the hotels i have worked offered the following. Free staff meal Free Laundry Great Health care (Washington Branch) Good salary Regular in-house trainings. The Doyle collection structure is helping develop individual growth within the company. Management identify strong candidates and nurture them rapidly.

Cons

There are a lot of cons to add but nothing out of the ordinary for a hotel. I focus only on the positive and conclude that Pressure makes Diamond. If you cannot control your time management, work efficiency and be the best version of yourself each day, then you might struggle. it is a company that needs you to be constantly ready.

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Doyle Collection Response
6y
Thank you for your feedback. It makes us incredibly happy to know that the strong leadership and vision of our senior management team is noticed and respected. We do our best to ensure growth and development for all our team as well as offering some pretty good perks and benefits. "Pressure makes the diamond" is an admirable approach to life and your positivity is infectious!Thank you for taking the time to leave a review and wishing you all the best in your future career. With an attitude that amazing, your career will go from strength to strength!The Doyle Collection
3.0
Nov 24, 2019

The Westbury Hotel

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

genuinely lovely, warm people in most of the departments.

Cons

Lack of preparation in the management team, lack of transparency in the management decisions, lack of reward in non-operational departments

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Doyle Collection Response
6y
Thank you for your feedback. As a current team member, we appreciate you taking the time to leave to leave a review. We tend to agree with you and do believe that our teams are some of the loveliest, warmest people you would have the pleasure of working with. In terms of reward, we do try to ensure we offer a range of perks to appeal to our people working across vastly different roles. We are always looking for improvement though, so do share any great ideas with your HR Manager. I am sorry that you feel management aren't as prepared or transparent as you would expect. Again, we can't improve or change without feedback. so please do take the time to share your feedback with the senior team on site. The Doyle Collection
Viewing 175 - 177 of 227 Reviews

Glassdoor has 239 Doyle Collection reviews submitted anonymously by Doyle Collection employees. Read employee reviews and ratings on Glassdoor to decide if Doyle Collection is right for you.