Doyle Collection reviews

3.9

75% would recommend to a friend

(227 total reviews)
avatar

Timur Sentuerk

87% approve of CEO

75% positive business outlook

Doyle Collection has an employee rating of 3.9 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Doyle Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

227 reviews
4.0
Nov 13, 2019

Good workplace

Recommend
CEO approval
Business Outlook

Pros

Meals on duty, supporting of charities

Cons

Hours and no life-work balance

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Doyle Collection Response
6y
Thank you for your feedback. We are really pleased that you feel we offer a good workplace! We tend to agree. We do also rate the meals on duty and love getting involved with local charities. It is great that our teams get the opportunity support a charity close to their heart, as well as the hotel charities. Sometimes the hours can be long but we do try to make sure there is a good balance and would certainly appreciate any suggestions for how to manage that better. The Doyle Collection
3.0
Nov 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, easy to switch positions between department

Cons

Up-to-down management, occasionally difficult guests to deal with, extra long hours

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Doyle Collection Response
6y
Thank you for your feedback. We are really pleased that you have had flexibility in your role as well as the ability to transfer between departments and improve your overall knowledge! Sometimes the hours can be long but we do try to make sure there is a good balance and would certainly appreciate any suggestions for how to manage that better. As much as we wish all guests were perfect, unfortunately that is a little unrealistic. Hopefully the fact they our teams are lovely make up for those occasional difficult guests! The Doyle Collection
4.0
Oct 30, 2019

Food and beverage

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice working environment , free meals

Cons

Disappointing how low paid the job is considering how much money is made. You don’t get that in other industries

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Doyle Collection Response
6y
Thank you for your feedback. We might be a little bias, but we tend to agree that it is a nice place to work with a good team and the brilliant perk of a tasty hot lunch every day! We are disappointed to hear that you don't feel the job is well paid enough. We do annual salary surveys with all of our competitors in the hospitality industry and are proud to always come out near the top. We also make sure our benefits are unique and appealing to those working in the hotel trade. We always welcome back team who have left us for another elsewhere but return when the right role comes available within our hotels, so keep an eye on our Careers page! The Doyle Collection
Viewing 178 - 180 of 227 Reviews

Glassdoor has 239 Doyle Collection reviews submitted anonymously by Doyle Collection employees. Read employee reviews and ratings on Glassdoor to decide if Doyle Collection is right for you.