Doyle Collection reviews

3.9

75% would recommend to a friend

(227 total reviews)
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Timur Sentuerk

87% approve of CEO

75% positive business outlook

Doyle Collection has an employee rating of 3.9 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Doyle Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

227 reviews
4.0
May 7, 2018

Kitchen Porter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

2 days off per week

Cons

Hard work even more than you can do

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Doyle Collection Response
7y
Thank you for your feedback. We do our best to ensure a good work life balance with reasonable hours, days off, wellbeing initiatives and a good working environment. Sometimes the job is hard work and we have a huge amount of respect for the work that our team of Kitchen porters do. Sometimes the work can seem too much, but I hope that you have experienced working within a good team who help each other out! The only way we can improve is by hearing feedback about where we can improve, so feel free to contact your former HR Manager or GM directly. The Doyle Collection
4.0
Apr 13, 2018
Recommend
CEO approval
Business Outlook

Pros

If your goal is to work in the hospitality industry. The doyle collection is a great place to start at. - Meals on duty - Easy way up to room service, reservation and even front desk - Good team and company overall

Cons

Wilde, Westbury Hotel - Poor management. - Hard to book vacations and get approval at the beginning. - not a 5 star restaurant. - poor tips considering the price of the room.

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Doyle Collection Response
7y
Thank you for your feedback. We really appreciate receiving well rounded, constructive reviews. We agree, we rate the meals on duty (and the breakfast!), we believe we offer great opportunities to progress and the team are lovely. While we can't change the tips our guests leave, we can take on board your feedback in regards to management, booking holidays and having more 1 on 1 time. This has been shared with HR and the management team. The Doyle Collection
5.0
Mar 29, 2018

Waiter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I would recomend work there

Cons

no cons no cons no cons

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Doyle Collection Response
7y
Thank you for your feedback! We happen to agree, we recommend working here too. We are modest enough to realise we aren't perfect, but pleased to hear that you love working here and there isn't anything we need to change to improve your experience with us. Thank you for being being part of the Doyle Collection family #proud The Doyle Collection
Viewing 196 - 198 of 227 Reviews

Glassdoor has 239 Doyle Collection reviews submitted anonymously by Doyle Collection employees. Read employee reviews and ratings on Glassdoor to decide if Doyle Collection is right for you.