DrFirst reviews

4.0

74% would recommend to a friend

(286 total reviews)
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G. Cameron Deemer and Lazier Kornwasser

93% approve of CEO

73% positive business outlook

DrFirst has an employee rating of 4.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DrFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

286 reviews
3.0
Jul 11, 2023
Recommend
CEO approval
Business Outlook

Pros

The culture needs some improvement but the things you learn from this company can be applied everywhere

Cons

The salary was not equal to the industry

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DrFirst Response
2y
Thank you for sharing your thoughts about your experience working with DrFirst. We're glad to hear that you've had some positive experiences, and we also take note of the areas where you feel improvement is needed. Your feedback is valuable to us as we continuously work towards enhancing our employee experience.
3.0
Mar 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Average - decent pay for entry level work They put care into hiring good people, and are usually successful Remote work opportunity

Cons

Micromanagement in the tier 1 tech support role Nonstop calls, frequently understaffed Proprietary systems don't leave you with a lot of specific transferrable skills Significant nepotism in upper management, poor middle-upper management Bugs that go neglected and unresolved for several years Failure to identify sensible long-term goals and communicate them with the team. I could answer obscure technical questions far more easily than questions regarding the intent behind upper management's baffling backpedaling on basic subscription prices.

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DrFirst Response
2y
We appreciate your honest review about your time with DrFirst. We strive to provide a positive work environment for all employees, and your feedback helps us identify areas where we can make improvements. If there are any specific concerns you'd like to address, please don't hesitate to reach out to us.
2.0
Mar 2, 2023

Great mission, poor leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

you get to make an impact on healthcare benefits are competitive

Cons

depending on the deptt. the exp can be good or horrible, friends and family run the show, lack of professional leaders

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DrFirst Response
2y
Thank you for sharing your thoughts about your experience at DrFirst. We value all feedback, whether positive or constructive, as it helps us understand how we can better support our employees. We're committed to creating a positive and inclusive workplace, and we appreciate your perspective.
Viewing 133 - 135 of 286 Reviews

Glassdoor has 313 DrFirst reviews submitted anonymously by DrFirst employees. Read employee reviews and ratings on Glassdoor to decide if DrFirst is right for you.