Does DrFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, DrFirst employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at DrFirst. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at DrFirst?

74% of DrFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DrFirst 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at DrFirst?

Software Engineer (18) , Tier 1 Technical Support (9) , Analyst (6) , Sales (6) , Director (5) , Inside Sales (5) , Senior Software Engineer (4) , (3) , Data Scientist (3) , Engineer (3) , Integration Engineer (3) , Intern (3) , Operations (3) , Prior Authorization Specialist (3) , Project Manager (3)

What are the pros of working at DrFirst according to real employee reviews?

"Great people and friends." ((in 33 reviews)); "DrFirst has a great culture and has become a second family to me!" ((in 21 reviews)); "Great team to support you when you have questions." ((in 15 reviews)); "DrFirst and its employees are certainly DDS but even more than that it has been C&L – caring and loyal and it all starts with each and every employee." ((in 12 reviews)); "Holiday perks and decent benefits" ((in 12 reviews))

What are the cons of working at DrFirst according to real employee reviews?

"Management is poor and is not appreciative" ((in 18 reviews)); "Crazy leadership but passionate about their work." ((in 10 reviews)); "lots of nepotism, conflicts of interest everywhere, work" ((in 9 reviews)); "The upper management, a whole lot of bureaucracy and some departments are being run by people who have no business running them" ((in 5 reviews)); "Too many corporate politics, favoritism, lack of strategic direction" ((in 5 reviews))

What are employees saying about DrFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DrFirst layoffs and their outlook for job security at DrFirst in 2026.

What are the top reviewed DrFirst locations?

Rockville , Mesa , Germantown , Phoenix , New York , Chandler , Louisville , Indianapolis , Gaithersburg , Ashburn , Washington , Raleigh , Willis , Columbus , Los Angeles , Seattle , Philadelphia , Bethesda , Chevy Chase , Frederick , Winter Haven , Tampa , McLean , Maryland City

DrFirst reviews

4.0

74% would recommend to a friend

(286 total reviews)

G. Cameron Deemer and Lazier Kornwasser

93% approve of CEO

73% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (286 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DrFirst has an employee rating of 4.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DrFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

286 reviews

1.0

Jun 27, 2024

Slowly sinking ship

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- remote work - pay was decent

Cons

Direction is sorely lacking and management is constantly getting in each other's way as well as are just out of their depth. The flagship product for the company went 2 years without a major update because of an ego contest between upper management. Technology overall is sorely outdated and impossible to update because technical leadership is either completely non-technical or focused on minimizing cost at the expense of literally everything else. It's an HR company masquerading as a tech company.

DrFirst Response

1y

Thank you for sharing your feedback. We appreciate you taking the time to highlight both the positive aspects, such as remote work and decent pay, as well as the areas where you feel we need improvement. We are truly sorry to hear about your concerns regarding our direction, management, and product. We recognize the importance of strong leadership and effective communication in driving the company forward, and we are actively working to address these issues. We are committed to evolving and improving, and your feedback is a crucial part of that process. If you have any specific suggestions or would like to discuss your concerns further, please feel free to reach out to us directly at hrsupport@drfirst.com. Thank you again for your honesty and for contributing to our growth.

1.0

May 2, 2024

Nasty

Associate

Recommend

CEO approval

Business Outlook

Pros

No pros. A miserable place to work.

Cons

Selfish self important leadership that has zero regard for employees.

DrFirst Response

2y

Thank you for taking the time to share your feedback. We're sorry to hear about your negative experience at DrFirst. We take comments like yours seriously and are committed to making improvements based on the feedback we receive. We would appreciate the opportunity to learn more about your specific concerns so we can address them directly. Please reach out to our HR department at hrsupport@drfirst.com. Your insights are valuable in helping us create a better workplace for everyone.

2.0

Jan 30, 2024

Sales

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Remote and Flexibility are available

Cons

Restructuring and tenure are not priorities

DrFirst Response

2y

We're sorry to hear about your negative experience with DrFirst. We value all feedback and would like to understand your concerns better. Please reach out to our HR department or your manager so that we can have an open conversation and address the issues you've raised.

Viewing 130 - 132 of 286 Reviews

Jobs at DrFirst

Cybersecurity Engineer

Director, Support Delivery

Sr. Cybersecurity Engineer

DrFirst

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