DrFirst reviews

4.0

74% would recommend to a friend

(286 total reviews)
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G. Cameron Deemer and Lazier Kornwasser

93% approve of CEO

73% positive business outlook

DrFirst has an employee rating of 4.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DrFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

286 reviews
2.0
Dec 5, 2012
Recommend
CEO approval
Business Outlook

Pros

There was a lot of freedom in defining your position, or at least there was within the marketing department, so you have the opportunity to take on as much responsibility as you want, and learn a lot of new things.

Cons

Everyone was so busy that most people weren't willing to work together if it meant any additional work. The company is pretty disorganized and many of the employees were stressed out and unhappy, hence the extremely high turnover rate. Also management gave conflicting feedback, sometimes they were perfectly happy with your performance, and sometimes you were in danger of being let go, all within the same week. Along with conflicting feedback was conflicting priorities: any exec from any department could step in at any time and tell you that this new project was the highest priority, whether it was marketing based or the company's new Christmas card. In an effort to be more organized, we spent a good portion of our time in meetings, but the point of the meetings tended to be yelling at people for bad results, rather than brainstorming and organizing new projects, so they weren't terribly helpful.

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DrFirst Response
13y
We appreciate this feedback and have made a concerted effort to add more structure, clearer goals and greater mentorship to our Marketing dept. The leadership of a department is critically important to its success and the direction of the team. We were aware of these issues and recognized the problem and we have made significant changes to the management of the Marketing team. We have grown very large, very quickly, due to our success and needing to ramp up to meet demands – unfortunately sometimes that comes with some growing pains. DrFirst is always looking for ways to refine our efforts and have happy and productive teams, we encourage more dialogue about issues so that we can work together to quickly find solutions.
1.0
Sep 5, 2012
Recommend
CEO approval
Business Outlook

Pros

- Appears to be an innovator in the industry - Lots of work to do - Willing to try new things

Cons

- Not organized at all, despite lots of rhetoric about improvement - Staff is unempowered, all decision making is centralized and opaque. - No dfeedback given, no mentorship available - good staff is not valued here - only cowboys - very dissatisfied customer based is subjected to avoidable outages due to carelessness and rushed nature of all development - Too many changes in strategy, constant shifting of priorities - The org loves a scapegoat, and it is usually the developers - CEO has favorites and is blind to actual contribution made by his own staff - NO CAREER TRACK, advancement and compensation is up to the CEO and done from his opinion - no documentation or expectations are set otherwise so there is nothing to follow. - They claim to value work/life balance but in reality atheir "cowboy" mentality results in impossible work/life issues. You will always lose.

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DrFirst Response
13y
We have an open door policy with management at DrFirst. As a current employee, we would love to speak with you directly about your suggestions on how we can improve. We hope that this review is outdated and that you have seen the positive changes that have taken place in the development team over the last 8 months. If not, please speak with someone in HR, or go directly to senior management to discuss areas that you feel need additional improvement and we can also talk with you about your future career track. Thanks!
3.0
Jul 25, 2015
Recommend
CEO approval
Business Outlook

Pros

The products are good. There are a lot of great people to learn from and collaborate with if you seek them out. For some, they can be on a good career path but it depends on many political factors you may not know enough about to navigate.

Cons

The culture is very hectic, mistrusting, unorganized and overall disrespectful. If you value a workplace where you are treated professionally and respected, I can tell you to not even apply. If you are looking for a place where your efforts are appreciated, this isn't the place. They have no interest in cultivating employee satisfaction, fair pay or training middle management.

Viewing 13 - 15 of 286 Reviews

Glassdoor has 313 DrFirst reviews submitted anonymously by DrFirst employees. Read employee reviews and ratings on Glassdoor to decide if DrFirst is right for you.