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      DrFirst

      Engaged Employer

      DrFirst reviews

      4.0

      74% would recommend to a friend

      (286 total reviews)
      avatar

      G. Cameron Deemer and Lazier Kornwasser

      93% approve of CEO

      73% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.1

      Work/Life balance

      4.1

      Career opportunities

      3.9

      Senior management

      DrFirst has an employee rating of 4.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DrFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      286 reviews
      1.0
      Jan 24, 2017

      A company in denial over chronic leadership failures that have caused it to fall further and further behind competitors

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very organized on-boarding process. Lots of fun, feel-good employee "appreciation" events. Monthly company-wide meetings that keep everyone in the loop. Easy access to leaders and staff in every department. Nice building and location.

      Cons

      At first glance, the pros sound pretty good, yes? Look beyond the shiny veneer. Pay attention instead to the unusually high turnover in many departments. It’s cyclical and predictable, and it’s a direct result of ineffective leaders who are unable to connect with, inspire, mentor or develop their most promising team members. As a result, their best and brightest leave, bringing their talents, ideas, energy, light, innovation and can-do attitudes with them. Left behind are those who have resigned themselves to settle for less, keep their heads down and bring home a paycheck. That’s hardly a winning recipe for innovation. And yet, I watched it happen over and over again, in several departments. And this, DrFirst, is why you are unable to dominate the market and move to the head of the pack in the secure messaging market. Your VPs, directors and managers continually discourage and repel the energy, the talent, the ambition and the potential of your best hires. Your “leadership” team has brought you as far as you can go, but you refuse to see it. You have certainly separated the wheat from the chaff, I’ll give you that.

      avatar
      DrFirst Response
      6y
      Thank you for taking the time to share your feedback and review. We'd love to learn more about your experience and how we can improve. If you would like to share further details, please email us at feedback@drfirst.com.
      4.0
      Jan 12, 2017

      Endless Possibilities

      Administration
      Recommend
      CEO approval
      Business Outlook

      Pros

      DrFirst is a constantly growing and changing healthcare IT company. What I am most excited about this company's support of it's employees to grow with the company, to support new ideas and embrace change. DrFirst has a great culture and has become a second family to me! I work with some of the most brilliant people I have ever met, and have so many opportunities to grow within the company!

      Cons

      As the company has grown so quickly, it has been difficult to keep up with the "growing pains". It's a constant challenge, but I'm up for it!

      avatar
      DrFirst Response
      9y
      Thank you for your heartfelt review. It is refreshing to know people recognize our culture as a continuing process, as they are in many aspects of life. We are glad to hear you are up for challenges and know it is DDS people like yourself who will continue to drive us towards success.
      1.0
      Dec 24, 2016

      An IT sweatshop

      Erp administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free peanut butter, jam, t-shirts at all-hands, ping-pong table, a treadmill. Summer cookout. Holiday party, fun games. Exposure to lot of technologies in the same company. It will be beneficial (and maybe confusing at first) for someone who's just starting out in their career.

      Cons

      They've below-par products which the CEO & executives claim are very revolutionary. Do not expect professionalism or company vision from the Executives here. Office politics will curb your creativity and work ethic. Favoritism & micromanagement by managers are a norm here. Being accountable for your work is one thing but the managers like to point fingers at their team members they don't like, openly treat them like crap if they're falling back or if they messed up. If you're just starting out in your career (especially if you're on student or work visa), chances are that they'll take full advantage of your situation - they'll make you work long hours for peanuts. At one point, they paid $10 Amazon gift card or a free t-shirt, if any of their employees wrote a glowing review of DrFirst in Glassdoor. Take all these into account and you've a very unhealthy work environment. Very often employees say that they did not get so much irritated and angry so easily before joining this company.

      avatar
      DrFirst Response
      9y
      First, we would like to thank you for your dedication over the past three years. At DrFirst we are committed to creating a comfortable, transparent, and collaborative environment for all of our team members so we are disappointed to hear your experience at DrFirst was not overall enjoyable. We value and consider feedback and are constantly focused on finding ways to improve the culture that we aspire to have — one that allows people to grow and build meaningful careers. We hope you took time to practice the open door policy while with us, so we may continue to grow in a way that helps the team continue to be successful. Thank you for your feedback and your input. We wish success in your future career endeavors.
      Viewing 193 - 195 of 286 Reviews
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      Glassdoor has 313 DrFirst reviews submitted anonymously by DrFirst employees. Read employee reviews and ratings on Glassdoor to decide if DrFirst is right for you.