1. Hours - Especially on Dev team. If you're applying for Dev, be prepared to work nights and weekends regularly
2. Too many products that management thinks are godsends end up going nowhere (Backline, Patient Advisor, Akario Mail)
3. Turnover - very few people stick around for longer than a year
4. Fire drills all the time
5. Poor communication between departments- especially Product Management and Sales/Services teams
6. Nepotism abounds
I also seriously question the authenticity of the 5 star reviews. I worked there for over 3 years. I hated it 75% of the time. I know of very few people who actually like it there, except for the lifers (about 20 of the Excecs pets). It is also very ironic that the recent 5 star postings are for the current open positions. I also question the validity of these some other 5 star reviews as they have given away gift cards and tshirts for reviews. Yes, they did not require positive reviews, but who in their right mind is going to give a negative one when you have to prove you wrote one to Marketing/HR. I also know that improving the rating was one of the top priority for HR and Marketing recruiting efforts.
