employer cover photo
employer logo
employer logo

DriveTime Automotive Group

Engaged Employer

DriveTime Automotive Group reviews

3.4

55% would recommend to a friend

(1,393 total reviews)
avatar

Mary Leigh Phillips

62% approve of CEO

47% positive business outlook

DriveTime Automotive Group has an employee rating of 3.4 out of 5 stars, based on 1,393 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DriveTime Automotive Group employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
3.0
Dec 4, 2012
Recommend
CEO approval
Business Outlook

Pros

The people really are great to work with and they occasionally have interesting contests like the Halloween costume or the make a commercial ones. If you have the right management the work environment can be fun and you have the potential to learn a lot.

Cons

Unfortunately, you don't always get a great managing staff and if you do, it won't last. They'll move them to stores that need them and send you someone barely qualified to breathe on their own, much less manage. But since you're a store that's recognized as "great" they won't mind sending someone to you for their personal development. They change management around like they do their underwear and everyone has their own style of "leadership". I've actually been told I was going to move up into a new position by one and they switched mid-training for me. The new manager told me no two weeks before my promotion start date after 6 weeks of training for it. For most people, don't count on moving up unless you can be "one of the good ol' boys". Managers are frequently making friends with employees and -surprise!-, those are the people moving up. They go golfing and partying and only invite certain people, usually only guys. Good luck if you're a female...females have to fight twice as hard to make it in the company. I haven't seen one above a GM yet and she got demoted. It's not fair at all towards women on the retail side. People aren't moved based on merit at all. You can know more than the people in positions above you but if you're not kissing up to senior management you're not going anywhere. Management is also not always properly trained. I've had some of the most emotionally immature managers come through our store. Lately they've been so focused on sales that they're pulling shady moves to get customer into shady cars that have gotten more and more expensive over that past few months with no change in quality and are surprised and upset when customers get mad and return vehicles or take them to court. I don't blame any of them for doing so either. Also operations isn't paid nearly as much as they should. They run the dealerships, make sure all the titles (which secure the money for the loans they get to buy cars) are done properly, manage dealership budgets and work hours just as crazy as sales but they're paid almost half. Not to mention if the store is understaffed they have to do their job and everyone elses' as well.

3.0
Aug 22, 2012

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great staff, friendly attitude, supportive environment

Cons

Still fighting negative stigma of used car sales

2.0
Aug 3, 2009
Recommend
CEO approval
Business Outlook

Pros

Fun, loose environment in the dealerships. The computer system is excellent. It is very easy to get detailed information on your business trends and the performance of the sales team. The company is very transparent and you can see how any unit in the entire system is performing on a daily basis. The in house financing program is very flexible and is one of the best options for customers with credit challenges.

Cons

The hours are horrific. I was initially working a 45 hour week with 2-3 closing shifts (til 9pm). Things were fairly flexible and I usually got to leave by 5 or 6pm on one of the weekend nights. After an upper management change we were bumped up to a 50-55 hour work week and had to work until 9pm every Friday and Saturday night. The company made several changes that made it more difficult to approve customers. Increased down payment requirements, lowered max payments, raised pti guidelines, and required more documentation at the time of sale. They also stopped a program that paid sales associates at competing dealerships to refer in customers they could not get financed (this accounted for 20% of Drivetimes business). With all of these changes and a challenging economy as well, they increased the budget in my dealership by roughly 10% over last year! The entire company is tracking roughly -15% and we are being held accountable for not attaining a budget that is way out of reach.

Viewing 1366 - 1368 of 1,393 Reviews

Glassdoor has 1,443 DriveTime Automotive Group reviews submitted anonymously by DriveTime Automotive Group employees. Read employee reviews and ratings on Glassdoor to decide if DriveTime Automotive Group is right for you.