Drybar reviews

3.1

40% would recommend to a friend

(1,082 total reviews)

Amanda Clark

26% approve of CEO

33% positive business outlook

Drybar has an employee rating of 3.1 out of 5 stars, based on 1,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Drybar employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

1K reviews
1.0
Nov 19, 2014

I wanted to love it.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amongst all the cons there are a few pro's. I liked my co-workers and my poor underpaid overworked manager and I learned a few things so that's important for sure. Flexible-ish scheduling and easily able to transfer to other stores in different states. More organized than other blow out bars but not by much.

Cons

Oh man.. here we go... First off, the pay. We get paid 8.50 an hour which, after taxes, is almost 8.00 an hour. We are also taxed on our credit card tips so we don't make the entire amount of our gratuities. I paid $15,000 to go to cosmetology school and get my license and at this salon I was making less than an employee who works fast-food or waits tables. Things that you don't necessarily have pay for two years of education to do. This is a skilled service that not all hair stylists can perform or are even good at and at this establishment there is almost no way to create a situation in which you will make more money. Even management gets a flat salary with no raise and must be available 24/7 for Drybar. Our commission incentives have been cut in half, for reasons I can only assume, are to make more money for the company. Shareholders and all that jazz. They don't tell you when you start that this is a part time job for which you will need a second income to make ends meet. They want you to work as if this is your full time job and to devote all your time and energy to Drybar, as if you would reap some benefit from doing so. I really wanted to love it here. It's a wonderful concept but it seems the only way they can make enough money to be the multimillion dollar company that they are is to short change their employees. You will not receive a break at Drybar if you don't work in California and even if you do work in Cali, not all stores will give you a break. It's wonderful that we have so much business but it is also important that your stylist doesn't pass out from being on their feet and from not having eaten or used the bathroom for eight hours. I think Allie Webb is great and she's done a great job marketing and creating her vision and a culture which people are loyal to and will follow. But along her journey to success, it seems she's forgotten one very important thing. Her stylists. The people who actually make her salons run. Drybar has done a very good job in making us all feel like sweatshop workers and like we are replaceable and maybe we are. But, in my humble opinion, one cannot create a lasting business that will thrive for very long if they don't also place value on all their employees. It seem corporate America has set a very poor example for Allie Webb, one that she has followed to the letter. Make as much money as I can for the higher ups and everyone else is replaceable. If your company cannot make a decent profit while paying your workers a living wage, you simply, should not be in business. To wrap up my long winded attempt to help you understand why Drybar has so many negative reviews from their work force, I just want you as a stylist or just a person in general, to know that you are valuable. Don't let a large corporation like Drybar or any other make you feel like you aren't. Don't fool yourself into believing that you deserve to be treated this way or that it's normal and you're just "paying your dues". It is not okay to take advantage of your work force this way and very soon the minimum wage hike will set to right this situation. Let's see how well Drybar's format works while being forced to pay their employees a living wage. Let's just see.

1.0
Oct 13, 2014

Love your staff a little more...

Recommend
CEO approval
Business Outlook

Pros

-The stylists are amazing. you develop life long friends with such awesome people. -clients are also amazing. For the most time very grateful and happy with their hair which makes you, as a stylist, feel great! -visually, it's a beautiful and positive work environment. The colors make you feel happy and the music is fun -spa water is awesome haha

Cons

-stylists are paid 9/hr which is hard to survive in a city like new york -there's only room for growth into management, you will never get a raise otherwise -managers are under so much stress from corporate coming down on them and they take it out on their staff -managers will literally open fake columns in the books to bring in more clients (even though that means there's no stylist to take the client) which results in us being understaffed, running behind, and not getting breaks -if the shop is busy you will not get a break, even after 8+ hours of being there. -they will have you work double shifts which can be like 14 hours - you only get their advertised "health benefits" if you work 40 hours every week for each quarter. if not you don't qualify. so basically, if you're sick (which is what health benefits are for right?!) and you have to take time off..you wont get benefits. -you don't get vacation or paid time off unless you're in management, and again the 40hr rule applies. -turnover rate is so high. there's ALWAYS new people because nobody is happy and leaves -staff is over worked because we are always understaffed.

1.0
Jan 26, 2018

The worst.

Recommend
CEO approval
Business Outlook

Pros

50% off over priced mediocre products. I am only writing more in the pros section to take up the 20 word minimum here.

Cons

Terrible Everything. The whole operation is a bust and the outlook for this company is questionable. Management is the worst, (no manager training is apparent here for almost everyone in a management position) my manager was extremely condescending while almost always walking into the shop late, and most likely hungover on the weekends, of course. They will work you like a dog for little to no pay and you will max out making around 27k a year if you are lucky. They give you NO breaks and the only thing keeping the Better Business Bureau off their backs is the lunch they provide on Saturday, otherwise this place runs like an ILLEGAL sweat shop. There is a rule in the stylist handbook saying you can’t leave your client unattended for any reason.. stylist who have had to use the bathroom have had accidents on themselves trying to obey this rule! One girl who did leave her client to use the bathroom was berated...Management does not care how overbooked you are or anything going on in your personal life, you are expected to be back to back taking clients promptly NO MATTER what. If you have a godforsaken “request” coming for you in 20 minutes and someone gives you a ticket anyways, you better figure it out because they don’t care. I saw random “requests” i didn’t know constantly on my books for the end of every shift i worked, while my coworkers got to leave early ..this was their attempt to make me quit I’m assuming, since i was one of the highest paid stylist. If you are making good money and costing them too much on payroll, they will stalk you until you mess up and eventually write you up for tiny things and let those write ups collect then wrongfully fire you( it’s what they did to a co worker they wanted to get rid of) They want to get you for all your worth here and you will not be treated as a human being. The worst place I’ve ever worked.. toxic is brought to a new meaning working here. Do yourself a favor and don’t waste your time, find something else.

Viewing 7 - 9 of 1,082 Reviews

Glassdoor has 1,097 Drybar reviews submitted anonymously by Drybar employees. Read employee reviews and ratings on Glassdoor to decide if Drybar is right for you.