Drybar reviews

3.1

40% would recommend to a friend

(1,082 total reviews)

Amanda Clark

26% approve of CEO

33% positive business outlook

Drybar has an employee rating of 3.1 out of 5 stars, based on 1,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Drybar employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

1K reviews
1.0
Jun 4, 2014

This is beyond a sweatshop!

Recommend
CEO approval
Business Outlook

Pros

There really isn't any. It used to be a flexible schedule, but because they are so understaffed it is impossible to get coverage if you need a day off for being sick or something.

Cons

Management is horrible. They NEVER have a solution for anything. I honestly do not know how most of them even become managers. All they do is pretend to Bartend. Most of the time they are chatting up front with the bartenders not even paying attention, so when I need something no one is around to ask for water or a hot tool. Clients even notice this and its embarrassing when the client mentions it to me. It then becomes funny when I get these clients as repeat and they see the same things going on. The products smell bad, and cause such bad irritation. The commission structure,to which we all received an email saying how wonderful it was going to be with the new change from the owner, is completely the opposite. I now lose over 200.00 a month easy with this change, but noooo it's so fantastic apparently and we are all too stupid to actually realize this. I get emails weekly along with all the other stylists saying we need to improve on our timing. Sadly people are getting injured as a result of this. The master stylist working my shop even told one new girl that the company can't afford her because she is too slow. She didn't even work 2 weeks and had just finished beauty school. I'm sorry but $.8.50 for being licensed???? I think not. Half the time clients tip anywhere from 5-8 dollars and after taxes we barely make 10.00 I made more money working other dead end jobs that didn't require a license. Stylists now tell their clients how little they get paid that some have stopped going to DryBar because of it.

2.0
Mar 24, 2019
Recommend
CEO approval
Business Outlook

Pros

- Some gained knowledge of hair care - Experience in customer service (because clients are constantly mad with you) - Experience managing (even though you aren't necessarily a manager, you're going to have to manage a group of stylists) - Experience in conflict resolution (as I mentioned before clients are constantly angry with you)

Cons

- BUTTERCUPS. A buttercup is a fake stylist. When the shop is either understaffed, not meeting the quota, or just when corporate wants to make more money, the company will open up a fake stylist in order to book more appointments in order to make more money. This causes us to constantly run behind because we constantly overbook. This means that because you're the receptionist you will get blamed for this and receive constant abuse from the clients unable to tell them that the reason their appointment is an hour behind is corporate doesn't care about the client, corporate cares about the money. - No breaks. As a bartender, you don't get any breaks because you're usually the only bartender working that day and someone needs to man the front desk. - No raises, no promotions (without you having to apply for it), no bonuses, no sick leave, no vacation days (you're also expected to always find coverage when you take a vacation) - Everyone working there hates their job (not that I blame them, but morale is shot) I could go on but I'm still working there and I want to write another review when I finally get out.

1.0
Apr 11, 2018

Bad People make Bad Managers

Recommend
CEO approval
Business Outlook

Pros

Free Blowouts Mostly asweome co-workers If you have no scruples, it’s a great place to work.

Cons

5 different general managers in less than 2 years. They discourage taking breaks by not offering them, giving you client after client, overbooking, not scheduling a break, and punishing you if you ask for one, it’s not abnormal to have 9-10 clients in a 6 hour shift. They’ve asked people to work off the clock. Frequent pay issues, checks are wrong, commission & tips missing, dishonest co-workers & managers steal cash & products, they have video evidence and corporate doesn’t do anything about it. If you point out problems to the wrong people (I.E. the people who should fix them) they find a way to suspend you, then never put you back on the schedule, so you can lose your job w/out being fired so DryBar doesn’t have to pay unemployment. Whoever is most desperate for the promotion will get it, b/c desperate people will break laws, treat people badly, and are easily manipulated. They push the stylists to sell their crappy products.

avatar
Drybar Response
8y
What you are alleging is not an acceptable practice whatsoever at our company and we would really like to hear from you directly. Please contact your District Manager or the human resources department as soon as possible. Thank you.
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