I was so excited to start training. Day 1- all the information was being thrown at me one after another. To much info to try to keep up with everything else they want us to do. Then, the southern comfort blowdry. It took me an 1 hour 1/2 at training to complete it. It was very precise in the way it was taught. Everything from how you hold the blowdryer, to the brush, to how you show the client the product you are using, to how using the proper wording of everything was very overwhelming. I was being quizzed during my blowdry on the info I had just learned on top of trying to remember the blowdry. I felt very rushed doing this blowdry. My brush was moving like turbo speed, for a blowdry that is very challenging to do. Then, there sales technique on how to sell products was very manipulative. You walk the client to the products, tell them what you used and then hand them the products you used, (without asking them to hold them) then ask them which one they want to take. Who does that? I was told that it is about educating the client, which still doesn't even make sense to me. Integrity and honesty. People can tell what you are doing.
I did not get a lunch break during training and had to ask if I can take a break. After I was done with my client, my arm that I used to Blowdry felt numb.
I was told by another girl that worked there, that her arm feels that way after she blowdrys also. They might want to check there blowdryers they are using. I was a hairstylist for 7 years and never had that happen to me.
How is the DryBar suppose have great customer we service if the employees are tired and stressed with the pressure of blow drying a challenging hairstyle, in 30-45 min. That is very unrealistic! That is with the shampoo. To me, the customer comes first. I like to make sure the customer is happy. If I am stressed, I am sure the customer can tell also. Anyways, I believe in integrity, honesty and treating your employees like real people and not working them more then they can handle. I really was looking forward to the Peace, love and blowdrys. When I watched the company core values video, I was excited, because I really thought that fit who I was. Did a great job advertising that.
Day 2 of training. I did not go back. I am not one to give up so easily, but My intuition was telling me it was not worth it to much stress. Yes, I needed the money, but the pay and stress that I felt the first day, was not worth it. If it was like that in training, I can only imagine when I started.
I am disappointed because my outlook was totally different then what I experienced. Conclusion, it was not the right fit for me. I like to work smart not hard. Best of luck to DryBar.
