Duke Energy reviews

Training is about a month and will not prepare you for pretty much 80% of what your actual job entails. Rules and quality are constantly changing. Floor support always has a different answer and it’s your fault if you get the wrong one. Oh yeah and the system is constantly crashing and that will sometimes be your fault too. Also when I applied for this job no one told me I had to make sales each month or be at risk of termination. That wasn’t in the job description. Yet here I am. It feels like this the company cares more about metrics than the customers or employees

HR and process for promotions/salary increases is pure hell. Anytime you get a "promotion" or a salary increase for being a highest contributor it does not reflect the work or the person getting the promotion or increase. Does not provide a lot of drive to want to do better when you do not feel like your work is compensated fairly. So much red tape for management to provide increases and promotions and then when you do (if you are already at the company) it is dis-heartening especially when you can come right off the street and make the middle or even more of where your salary should be but someone who just got a promotion to that same pay class only gets 2-3% and is barely over the minimum for the job.