Duke Energy reviews

3.9

67% would recommend to a friend

(2,070 total reviews)
avatar

Lynn J. Good

73% approve of CEO

69% positive business outlook

Duke Energy has an employee rating of 3.9 out of 5 stars, based on 2,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Duke Energy employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Feb 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Duke has a family-like culture. It's a more laid back, non-stressful environment. Good work-life balance, a lot of people work from home on Fridays. They are trying to get more progressive but sometimes it seems like they are stuck in a good ol boys culture.

Cons

I enjoy working here but there is a stagnant, non-innovating air to the corporate office. They don't convert contractors very often and they rely too much on contractors.

3.0
Jan 8, 2014
Recommend
CEO approval
Business Outlook

Pros

* First of all, Lynn Good is the new CEO so this site needs to be updated. So far, she is strategic and practical. She is personable, well liked and most employees agree this was a good move. * On the whole, Duke Energy employees are decent people. Fun to work with. * There is a good work/life balance, but only if your manager upholds this value. It is not consistent throughout the company. * Nice work environment, but not for the majority of employees. Many work in run down and depressing buildings. Executive offices in old buildings are the only nice areas. * Executive leadership is smart and on the whole, good people. * Employees really do care about how we serve our customers and go to high levels to make sure our operations are safe and clean.

Cons

* Change, change, change, change ... get the point? * Don't try and teach an old dog a new trick. Duke Energy hurts itself because too many people have been there for a LONG time and they do not comprehend the importance of integrating modern ideas or technologies into the company culture. * Internal technologies and platforms are HORRIBLE and/or outdated. No money for improvements, but a lot of money for other unimportant things. * Cuts, cuts, and more cuts! Departments are operating on fumes while overworking their staff with no relief in the foreseeable future. Employees are told to do more with less, but the problem is that they have been doing more with less for years, but now it will get worse. * Regulated Utility=No $$. The government and EPA regulate the heck out of the company. Hard work will never equate to a good living and high earning potential unless you are an executive. Go to BP or Shell. * Limited potential for promotions. You'll need to leave to climb the ladder. * Not all, but most of mid-management (different titles across the company) is the problem. Many do not have the experience or got the job because of good old Duke tenure. Duke fails to train people how to be managers, directors or good communicators. * Very top leaders are good peeps, but one who runs several units is well known for ruling with a fist of fear. Those business units are stifled with fog because everyone is afraid to make a decision. This is another reason things will not change. * Wasteful spending on loads of contractors. * Purple Dinosaur Barney "safety" messages. They treat employees like little kids and even video taped employees to get bad habits on camera!

1.0
Dec 4, 2013
Recommend
CEO approval
Business Outlook

Pros

Good benefits. I think if you work outside of the call center. It is a great company to grow with.

Cons

Pay rate for call center horrible. First year raise every 3 mts but don't get to excited only 3 cents. Don't expect to move up from call center. If you have high scores they don't want you off the phones.

Viewing 118 - 120 of 2,070 Reviews

Glassdoor has 2,632 Duke Energy reviews submitted anonymously by Duke Energy employees. Read employee reviews and ratings on Glassdoor to decide if Duke Energy is right for you.