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      Duke Energy

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      Duke Energy reviews

      3.9

      67% would recommend to a friend

      (2,071 total reviews)
      avatar

      Lynn J. Good

      73% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      Duke Energy has an employee rating of 3.9 out of 5 stars, based on 2,071 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Duke Energy employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

      Reviews by job title

      2K reviews
      4.0
      Feb 2, 2022

      Benefits Are Great

      Customer care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really great benefits and plenty of incentives to make extra money

      Cons

      There is a “sales” aspect of the position that management constantly harps about. Failing to sell does impact your performance rating

      3.0
      Jul 15, 2021

      It's Fine, but soul-sucking

      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Reasonable work hours (40-hour/week with OT), remote jobs available, easy to get time off. At least right now, there's time in between calls so you're not slammed with back-to-back calls with no room to breathe. Don't know if that'll be true in the future or not.

      Cons

      It's a call center job, so some people like it, some don't. Basically a sales position masquerading as customer service. Floor support and training is a joke. Nothing they teach you beyond uber-basics is going to prepare you for the real-deal. Floor support rarely assists the reps if they have questions or technical issues and usually they're rude and dismissive. While I like my supervisor, I've heard bad things about other supervisors, so that'll be hit or miss.

      4.0
      Jun 16, 2021

      Good work-life balance

      Protection %26 controls engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work-life balance, management stays hands off on long-term projects, good office environment, work load is typically less than of consultants, good 401k benefits

      Cons

      Upper management in Charlotte can feel disconnected, no plans to do work from home or hybrid currently, pay is typically lower for senior engineers at Duke Energy than at consultants

      Viewing 148 - 150 of 2,071 Reviews
      Related searches: Duke Energy jobs | Duke Energy salaries | Duke Energy benefits | Duke Energy interviews | Duke Energy conversations
      ReviewsDuke Energy reviews

      Glassdoor has 2,633 Duke Energy reviews submitted anonymously by Duke Energy employees. Read employee reviews and ratings on Glassdoor to decide if Duke Energy is right for you.