Duke Energy reviews

3.9

67% would recommend to a friend

(2,070 total reviews)
avatar

Lynn J. Good

74% approve of CEO

68% positive business outlook

Duke Energy has an employee rating of 3.9 out of 5 stars, based on 2,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Duke Energy employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Jul 8, 2012
Recommend
CEO approval
Business Outlook

Pros

Great opportunity to advance if you put in the hard work it may happen if you know the people to contact. Many people moved from Customer Service to other Corporate positions within the company within 4 years.

Cons

The on call, all hands on deck approach when there are at home agents is not the most ideal. A lot of people travel a great distance to get to the office and in the snow and ice of the carolinas-it is hard to justify risking your life to repeat to people what the VRU( Virtual Response Unit) is saying prior to them reaching you.

4.0
Jul 1, 2012

Duke Energy Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good work environment, and salary.

Cons

Starting pay was way too low during the 9 month probation period.

4.0
May 19, 2012

Good Company but room to improve.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Focus on family is very strong. Management is good and the comraderie is also good. There are some great leaders who are all very personable.

Cons

Poor leadership from top tiers. Salary could improve and additional employees are needed. The company runs too lean which quickly leads to employee burnout. Focus is too much on being big, not being the best.

Viewing 2026 - 2028 of 2,070 Reviews

Glassdoor has 2,632 Duke Energy reviews submitted anonymously by Duke Energy employees. Read employee reviews and ratings on Glassdoor to decide if Duke Energy is right for you.