Duke Health reviews

3.5

59% would recommend to a friend

(2,323 total reviews)
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David W. Zaas, MD, MBA

66% approve of CEO

45% positive business outlook

Duke Health has an employee rating of 3.5 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Duke Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Aug 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Opportunities to work on different, very cool projects. Lots of interesting collaborators and collaboration opportunities. Some DUMC employees complain about poor work-ilfe balance and incredible pressure to work around the clock, but I didn't experience this. I found that work-life balance was completely manageable.

Cons

At the time I worked there, Duke seemed to feel that employees should be honored and grateful to work at the Duke University Medical Center (DUMC), and that efforts to create a hospitable working environment were unnecessary. There was a lot of talk about going the extra mile to offer excellent patient care, but Duke itself was extremely self-serving in its policies with employees. For example, I worked in a building that had free but unlit parking, which always felt a little sketchy after dark. Duke told us that it would install lighting in the parking lot, but in exchange, it would begin charging us to park in the lot. I suppose this makes good business sense, but it also made it clear that Duke's bottom line was more important than employee safety. It was incumbent upon us to cover our own costs - Duke didn't seem to feel that these kinds of expenses were built into its profit margin. Another con is poor health benefits (my memory is that the Duke health insurance mostly covered visits to other Duke providers, so it was hard to be seen outside the system).

3.0
Apr 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Fair to strong job security, ability to move around (or up) to other departments within job title. Seemingly fair market value salary.

Cons

Training... within position, and for available positions is not strong. Severe lack of diversity, especially in the Sr. Analyst and management ranks. You must do your homework on the market, or you will not be compensated properly. Almost impossible to increase your salary, and even a vertical move (e.g. from Analyst to Sr. Analyst) will generally come with an offer of the lowest possible pay increase, despite established guidelines that allow up to a 10% increase for such a move.

1.0
Nov 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Stable environment but only because it is a bad economic situation currently. If jobs were not scarce, Duke would have even higher turnover than they have now.

Cons

Low pay increases, paying much less that average mean income, pay for all benefits, inflexibility for non favorites of management, abusive supervisors uncontrolled by managers.

Viewing 376 - 378 of 2,323 Reviews

Glassdoor has 2,428 Duke Health reviews submitted anonymously by Duke Health employees. Read employee reviews and ratings on Glassdoor to decide if Duke Health is right for you.