Dutch Bros. reviews

3.9

81% would recommend to a friend

(2,181 total reviews)

Christine Barone

66% approve of CEO

63% positive business outlook

Dutch Bros. has an employee rating of 3.9 out of 5 stars, based on 2,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dutch Bros. employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Mar 9, 2023

Great first job

Recommend
CEO approval
Business Outlook

Pros

They make sure you are a productive person, making coffees as quickly as possible while also maintaining a conversation with a stranger. You make great money in tips, around the holidays people tip like crazy. Tips are like half your paycheck so it is worth it if you can work a decent amount of hours.

Cons

They play up this wonderful idea of having so many friends and everyone becoming friends but honestly, it does not happen that way. Majority of the people that I have worked with, which is a lot because the turn over rate is crazy, are genuinely some of the rudest people I have ever met in my life. I have seen so many new people leave because of the toxicity of the culture there. They say that they do not tolerate gossip but let me tell you, there will ALWAYS be people gossiping. These people could not complain more, every little thing that goes slightly wrong, they complain about. I was a shift lead and I never stopped hearing about how someone did whatever and how they are so lazy and not good at their job at all.

1.0
Nov 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Tips A free drink Clothing?

Cons

I've been here and hated every single day. I stay because I need the money. I'm a hard working happy person, but customer service in my city isn't desirable. We get slammed with only 3 people a shift allotted. The store will become a mess as people order 4+ drinks a car and people get mad. Window is HORRIBLE. WINDOW IS HORRIBLE. I was scheduled window 2 weeks back to back everyday and accumulated 4 random Facebook stalkers and a meth head who comes looking for me everyday. They tell you to be nice, but this isn't it. I sit at the window talking to an angry customer who knows I should be making their drink, not discussing their nails or the latest phones/clothes.

5.0
May 23, 2022
Recommend
CEO approval
Business Outlook

Pros

The company genuinely cares about employees (in my personal experience) and is super fun to work for w/ great coworkers and flexibility.

Cons

Can be a little “toxically positive.” Forced positivity.

Viewing 25 - 27 of 2,181 Reviews

Glassdoor has 2,203 Dutch Bros. reviews submitted anonymously by Dutch Bros. employees. Read employee reviews and ratings on Glassdoor to decide if Dutch Bros. is right for you.