EMC Insurance reviews

3.5

50% would recommend to a friend

(255 total reviews)

Scott Jean

67% approve of CEO

56% positive business outlook

EMC Insurance has an employee rating of 3.5 out of 5 stars, based on 255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EMC Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

255 reviews
1.0
Aug 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The employee benefits were average and affordable.

Cons

A significant amount of nepotism. Additionally, there is a tendency for senior management to hire younger, female employees, which appears beneficial, especially if they are market-facing, despite the company's emphasis on its DEI policy. I hope I never have to attend a meeting with people who use "super" and "like" multiple times in a single sentence again. EMC Insurance does not practice a merit-based system for promotions and pay raises. There are not many older (50+) men and women in management unless it is the very senior management. The home office marketing staff is almost all female. Not only is nepotism an issue, but there is a real issue with "ageism" at EMC Insurance. The supervisor I reported to was the absolute worst manager I have had in 20+ years. She was condescending, rude, and unprofessional. If your point of view differed from hers, she would berate you and gaslight you. Senior management loves her because she gets numbers that they like. She surrounded herself with little minions that did whatever she wanted and who "bowed to her" whims and directives. The company has made numerous underwriting changes recently, many of which were necessary. However, they did a horrible job messaging the reasons for the changes to their agents and insureds and left it to the market facing staff. When their agents and clients rejected their actions and decided to place their insurance elsewhere, senior management could not understand the retention and new business numbers slipping, and blamed the line underwriters, marketing staff, and first-line managers for not being able to deliver the message appropriately to agents and clients, The thought that EMC is such a great company that agents and insureds should stay with them no matter the premium or restrictions in coverage. The underwriters, loss control, and others that had the tough day to day job were great. AVPs and above are clueless; many of them come from Selective Insurance, which is another problem in itself. The worst two years of my life and career. It's great to leave EMC and move on to bigger and better things. I feel bad for the people staying there.

1.0
Jun 3, 2024

Run!

Recommend
CEO approval
Business Outlook

Pros

Downtown location that has parking and current senior management will be retiring soon.

Cons

Senior management is trying to update systems that haven't been touched for decades. Very very old technology. All employees are stressed. Revolving door of approaches and nothing gets done. Turnover is unreal. Benefits are being slashed. Most reviews look to be done by management on here.

3.0
Oct 7, 2022

Heading Wrong Direction

Recommend
CEO approval
Business Outlook

Pros

Benefits are good still, but slowly deteriorating in efforts to reduce expenses. Not too late to turn company around.

Cons

The official company mission to "improve lives" is a joke. Trading elimination of retiree health care so executives can fly on private jets is improving lives... Short term thinking and decision making... Tons of mid/high level leadership turn over and reorganization causing turmoil and conflict. Not the company it use to be, before this CEO was anointed.

Viewing 31 - 33 of 255 Reviews

Glassdoor has 287 EMC Insurance reviews submitted anonymously by EMC Insurance employees. Read employee reviews and ratings on Glassdoor to decide if EMC Insurance is right for you.