EXL Service Operations Manager reviews

3.5

99% would recommend to a friend

(18 total reviews)
avatar

Rohit Kapoor

100% approve of CEO

97% positive business outlook

Manager Operations employees have rated EXL Service with 3.5 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Manager Operations professionals have a good working experience there. EXL Service is rated in line with the average (within 1 standard deviation) by Manager Operations professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

18 reviews
5.0
Jul 31, 2019

Mind opening!

Recommend
CEO approval
Business Outlook

Pros

It's such a great environment for fresh MBA graduates to flex their newly found business savvy.

Cons

The existence of functional silos which hampers creativity and collaboration across the organization.

4.0
Jul 28, 2017

Operations Manager

Recommend
CEO approval
Business Outlook

Pros

Employee friendly, Multiple centers across India and worldwide. Minimal work pressure and easy to maintain work life balance.

Cons

No professional structure for hiring, promotion and appraisal. Most things happen basis referrals, recommendation and personal rapport. Average pay and minimal engagement spend.

Viewing 16 - 18 of 18 Reviews

Glassdoor has 8,427 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.