Is EXL Service a good company to work for?

EXL Service has an overall rating of 3.4 out of 5, based on over 8,396 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 59% of employees would recommend working at EXL Service to a friend and 60% have a positive outlook for the business. The best reviews about EXL Service have been left by employees working as Analytics Consultant , Lead Assistant Manager and Senior Manager .

Does EXL Service pay their employees well?

According to anonymously submitted Glassdoor reviews, EXL Service employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at EXL Service. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at EXL Service?

59% of EXL Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated EXL Service 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at EXL Service?

Business Analyst (550) , Assistant Manager (507) , Consultant (371) , Lead Assistant Manager (333) , Manager (281) , Senior Consultant (252) , Senior Associate (230) , Associate (228) , Senior Business Analyst (197) , Senior Executive (188) , Executive (164) , Senior Manager (164) , Project Manager (145) , Analyst (124) , Customer Service Representative (117)

What are employees saying about EXL Service layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about EXL Service layoffs and their outlook for job security at EXL Service in 2026.

What are the top reviewed EXL Service locations?

New York , Jersey City , Hartford , Denver , Tampa , Houston , Los Angeles , Jacksonville , Chicago , Chico , Pittsburgh , Dallas , Overland Park , Boston , Phoenix , Sacramento , Lambertville , Richmond , Chandler , San Diego , San Francisco , Philadelphia , Columbia , Atlanta , Newark , Kansas City , Lees Summit , Albany , Charlotte , Raleigh

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EXL Service

EXL Service reviews

3.4

59% would recommend to a friend

(8,163 total reviews)

Rohit Kapoor

77% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,163 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews

4.0

Dec 20, 2025

Decent

Senior consultant

Recommend

CEO approval

Business Outlook

Pros

Decent Pay Great team enviroment

Cons

Project changes could be tough

4.0

Dec 19, 2025

EXL Review

Software developer

Recommend

CEO approval

Business Outlook

Pros

My team had a good work life balance

Cons

Compensation is below market standards

3.0

Dec 19, 2025

Flexibility of work

Consultant ii

Recommend

CEO approval

Business Outlook

Pros

There is a lot of flexibility in work.

Cons

There may be issues of work life balance

Viewing 310 - 312 of 8,163 Reviews

Jobs at EXL Service

Medical Records Document Processor

Premium Insurance Auditor - Remote

Missouri

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Outbound Mail Coordinator

Premium Insurance Field Auditor

Miami, FL

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