EXL Service reviews

3.4

59% would recommend to a friend

(8,163 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Dec 15, 2025

Pathetic Management Behaviour

Recommend
CEO approval
Business Outlook

Pros

You get paid monthly salary and you have a job

Cons

No leaves approved, no fun activities, no employee concerns are resolved, management pressurises the executives to adhere to everything that they want to, no official email access to raise concerns, lack of empathy towards executives who suffer personal loss, even after informing about leaves 5 months in advance they are rejecting it 4 days prior to the leave days stating that they are not able to accommodate, management taking 2-3 week leaves easily but executives are denied even marriage leaves and asked to work after 4 days of marriage.

3.0
Dec 13, 2025

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Work life balance, remote work option

Cons

Recurring type of work, won't get to work on new things.

5.0
Dec 13, 2025

Review

Recommend
CEO approval
Business Outlook

Pros

Really nice company to work, learn and Explore your skillset. I always recommend to join

Cons

I worked in this company morethan 5 years. No negative points from my side.

Viewing 322 - 324 of 8,163 Reviews

Glassdoor has 8,396 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.